CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Grand Rapids is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers reported slow service, understaffing, and unhelpful staff, leading to frustrating experiences.
Food Quality
While some customers enjoyed the food, many expressed disappointment in portion sizes, quality, and value for money.
Atmosphere
The location's atmosphere was criticized for being uninviting, with issues like lack of parking and cleanliness.
Customer Experience
Several reviews highlighted poor customer service interactions, including rudeness from staff and issues with order accuracy.
MS
Martin Sheler
Dec 8, 2025
1.0
I will never order from here again, no parking. What a stupid place to open a panara, they spent millions of dollars to lose.
JN
Jordan Naperola
Sep 30, 2025
5.0
Best bread bowels 🤤
ML
Marcelo Leblanc
Aug 15, 2025
5.0
The atmosphere is calm and inviting right from the start.
RM
Rachelle Mondejar
Sep 27, 2024
1.0
Bagels are delicious, although I ordered from door dash today + very disappointed, I asked for butter for bagels + to have them sliced along with a cup of ice water. No water was brought + bagels weren't sliced. I specifically asked to have bagels sliced as I've had done in the past, + the Door Dash driver said Panera is responsible for that. I also looked at the receipt + it said unsliced bagels, which I am not sure why it would have said that. The breakfast sandwich was terrible, even though hot, it had minimal bacon + cheese - enough to see it slightly but not enough to eat, this is very disappointing - I will not be ordering from this store again - for paying nearly 30$ for this order its absolutely not right@! Please send me a refund!@ I called the store + the worker said I'll have to take it up with door dash, that doesn't make sense because panera is the one who processed the order, don't order their breakfast sandwich for 8$ not worth it. Thanks
KM
Kyra Monnix
Jul 18, 2021
4.0
Changed my review it's alright.
It was okay for my little end of the day break. The lighting desperately needs work. You have to ask to get keyed into a bathroom, which I understand a little bit, but that's annoying. Your customer service experience will strongly depend on who serves you.
Does Panera Bread at 99 Monroe Ave NW accept reservations?
No, Panera Bread at 99 Monroe Ave NW does not accept reservations.
What are the opening hours for Panera Bread at 99 Monroe Ave NW?
Panera Bread is open Monday to Friday from 7:00 AM to 8:00 PM and closed on Saturdays and Sundays.
Can I order delivery from Panera Bread at 99 Monroe Ave NW?
Yes, Panera Bread offers delivery from 7:00 AM to 8:00 PM Monday through Friday.
Does this Panera Bread location have a drive-thru?
No, this Panera Bread does not have a drive-thru service.
What payment methods are accepted at Panera Bread 99 Monroe Ave NW?
They accept American Express, Cash, Discover, MasterCard, and Visa payment options.
Does Panera Bread 99 Monroe Ave NW provide free Wi-Fi for customers?
Yes, Panera Bread offers complimentary Wi-Fi for customers to work or relax.
What types of meals are served at Panera Bread 99 Monroe Ave NW?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What nearby financial service options are available when visiting Panera Bread 99 Monroe Ave NW?
Nearby you can find 99 Monroe Wealth Group - Ameriprise Financial Services, LLC and Edward Jones for financial advising and services, which might be useful before or after your visit.
Are there any parks near Panera Bread 99 Monroe Ave NW to enjoy before or after dining?
Yes, Louis Campau Promenade is a nearby park and public plaza where you can relax before or after your meal at Panera Bread.
What professional services are located near Panera Bread 99 Monroe Ave NW that customers might find helpful?
Nearby professional services include legal services such as Kelleigh Family Law, Johnson Law, and Miller Canfield PLC, as well as event planning at Worklab by Custer. These locations are convenient if you need to handle appointments around your visit to Panera Bread.