Panera Bread

3.8
514 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Grand Rapids is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
99 Monroe Ave NW, Grand Rapids, MI
49503, United States

Hours

Reviews

3.8
514 reviews
5 stars
227
4 stars
121
3 stars
74
2 stars
27
1 star
65

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the food quality, particularly the bagels and soups, but many expressed disappointment over portion sizes and value for money.

Service Issues

Numerous reviews highlighted poor service, including long wait times, unhelpful staff, and issues with order accuracy.

Atmosphere

The atmosphere received mixed reviews; while some found it inviting and clean, others noted it felt unsettling or poorly managed.

Pricing Concerns

Many customers felt that the prices were too high for the quality and portion sizes offered.

Staff Friendliness

While some staff were described as friendly and accommodating, others were reported as rude or unhelpful, leading to inconsistent customer experiences.
  • JN
    Jordan Naperola
    Sep 30, 2025
    5.0
    Best bread bowels 🤤
  • ML
    Marcelo Leblanc
    Aug 15, 2025
    5.0
    The atmosphere is calm and inviting right from the start.
  • NN
    nickk05281982
    Jul 16, 2025
    2.0
    Bum hang out outside
  • AN
    Anna Niewiadomska
    Jun 13, 2025
    1.0
    Baguette was flat. Clearly a sign of over proofing the bread. Service lacked due to it being understaffed. Like where is the designated cashier. I waited 10 minutes before I realized you put a kiosk in. And the ai on the kiosk straight up deadnamed me and just added to the bad experience. Like by using that name I felt like you guys are collecting more information than just a payment. Atmosphere sucked it was dark, unsettling, spooky quiet. Like are you a restaurant or did you give up and become a crappy fastfood chain like Olga’s?

Frequently Asked Questions About Panera Bread

Does Panera Bread at 99 Monroe Ave NW accept reservations?

No, Panera Bread at 99 Monroe Ave NW does not accept reservations.

What are the opening hours for Panera Bread at 99 Monroe Ave NW?

Panera Bread is open Monday to Friday from 7:00 AM to 8:00 PM and closed on Saturdays and Sundays.