Panera Bread

3.8
516 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Grand Rapids is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
99 Monroe Ave NW, Grand Rapids, MI
49503, United States

Hours

Reviews

3.8
516 reviews
5 stars
227
4 stars
121
3 stars
74
2 stars
28
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, understaffing, and unhelpful staff, leading to frustrating experiences.

Food Quality

While some customers enjoyed the food, many expressed disappointment in portion sizes, quality, and value for money.

Atmosphere

The location's atmosphere was criticized for being uninviting, with issues like lack of parking and cleanliness.

Customer Experience

Several reviews highlighted poor customer service interactions, including rudeness from staff and issues with order accuracy.
  • MS
    Martin Sheler
    Dec 8, 2025
    1.0
    I will never order from here again, no parking. What a stupid place to open a panara, they spent millions of dollars to lose.
  • JN
    Jordan Naperola
    Sep 30, 2025
    5.0
    Best bread bowels 🤤
  • ML
    Marcelo Leblanc
    Aug 15, 2025
    5.0
    The atmosphere is calm and inviting right from the start.
  • RM
    Rachelle Mondejar
    Sep 27, 2024
    1.0
    Bagels are delicious, although I ordered from door dash today + very disappointed, I asked for butter for bagels + to have them sliced along with a cup of ice water. No water was brought + bagels weren't sliced. I specifically asked to have bagels sliced as I've had done in the past, + the Door Dash driver said Panera is responsible for that. I also looked at the receipt + it said unsliced bagels, which I am not sure why it would have said that. The breakfast sandwich was terrible, even though hot, it had minimal bacon + cheese - enough to see it slightly but not enough to eat, this is very disappointing - I will not be ordering from this store again - for paying nearly 30$ for this order its absolutely not right@! Please send me a refund!@ I called the store + the worker said I'll have to take it up with door dash, that doesn't make sense because panera is the one who processed the order, don't order their breakfast sandwich for 8$ not worth it. Thanks
  • KM
    Kyra Monnix
    Jul 18, 2021
    4.0
    Changed my review it's alright. It was okay for my little end of the day break. The lighting desperately needs work. You have to ask to get keyed into a bathroom, which I understand a little bit, but that's annoying. Your customer service experience will strongly depend on who serves you.

Frequently Asked Questions About Panera Bread

Does Panera Bread at 99 Monroe Ave NW accept reservations?

No, Panera Bread at 99 Monroe Ave NW does not accept reservations.

What are the opening hours for Panera Bread at 99 Monroe Ave NW?

Panera Bread is open Monday to Friday from 7:00 AM to 8:00 PM and closed on Saturdays and Sundays.