Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,003 reviews
5 stars
372
4 stars
245
3 stars
179
2 stars
75
1 star
132
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are inconsistent, with some staff being friendly and helpful while others display rudeness and poor attitudes.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Speed of Service
Service speed is highly variable, with some customers experiencing long wait times in the drive-thru and others noting quick service.
Food Quality
Food quality is inconsistent, with reports of cold, overcooked, or poorly prepared items, though some customers praised the freshness of their meals.
Cleanliness
The restaurant's cleanliness is mixed, with some customers noting clean facilities while others reported dirty floors and unsanitary conditions.
- JSJeremiah ShattuckDec 31, 20252.0Didn't have to food I wanted to order
- NRNic RagonDec 5, 20251.0Wondering why i ordered this food as i sit for more than a half hour in the fast food drive through. This mcdonalds doesnt do fast food just slow food smh do better
- KKKayliDec 3, 20253.0love yall but I never get extra pickles lmao pls give me more than 4 I beg you, besides that food is always quick! I just use the app and grab it from inside, way faster than ordering on the app and still waiting the same time in the drive through
- TWTina WorrallNov 26, 20255.0The kiosk malfunctioned but the manager came right over and happily made it right, even giving me a free Diet Coke, which we all know makes everything better! Also the staff was very friendly and the teenager cleaning the booths was very detailed and friendly as well. Hard working crew all around!
- TMTaylor McBrideNov 22, 20251.0First come first served is what they used to say. Sat at the drive thru and was told to wait while They took orders for 3 other cars, meanwhile I was waiting to give my mobile order code. Would be easier to get my code than take orders of people who haven’t even paid yet.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 5353 Northland Dr, Grand Rapids?
The McDonald's is open daily from 5:00 AM to 11:00 PM, except Sunday when it opens at 6:00 AM.
When is the drive-thru service available at this McDonald's location?
The drive-thru operates daily from 5:00 AM to 11:00 PM, with Sunday opening at 6:00 AM.
What are the delivery hours for McDonald's at this location?
Delivery is available Monday through Saturday from 5:30 AM to 10:30 PM and on Sunday from 6:30 AM to 10:30 PM.
Does this McDonald's offer any contactless delivery or pickup options?
Yes, this McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app to order food from this McDonald's?
Yes, customers can order through the McDonald's App available on iOS and Android, or use the provided online ordering links.
Where can I view the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby restaurants can I visit around McDonald's at Northland Dr?
Nearby dining options include Faro's Pizza, El Agave Mexican Grill & Bar, El Haragan Mexican Restaurant, The Score sports bar, and Tropical Smoothie Cafe.
Are there any banking services near McDonald's at 5353 Northland Dr?
Yes, nearby banking options include Chase and Fifth Third Bank, which can assist with financial services and ATM access.
What other services are close to McDonald's that I might find useful?
Close by you can find Sheldon Dry Cleaners, Premier Appraisal Service, Zen Nail Bar, Kings Room Barbershop, and Outlook Chiropractic and Wellness.