Brand Certified
McDonald's
3.0(2126 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
531 68th St SW, Grand Rapids, MI
49548, United States
Certified by McDonald's • Mar 01, 2026
(616) 455-3050
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.0
2,126 reviews
5 stars
541
4 stars
411
3 stars
355
2 stars
221
1 star
598
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong ingredients.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior from employees.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the restrooms and dining area.
Operational Issues
Customers expressed frustration over the restaurant's inconsistent hours and failure to adhere to advertised 24-hour service.
- JJJessica Medemar (Jessie)3 days ago1.0Used to be the best McDonald's! Not any more...so slow...they didn't even open the fry box all the way so we got way less fries than what I paid for! Total rip off. This place isn't worth going to any more. Feb 28 2026@5:36pm.
- ARAndrew Rellinger5 days ago1.0I think a rock could do a better job helping customers… placed my order at the machine and proceeded to wait 10 minutes to even get to the pay window…. mind you there were only two cars in front of me when I pulled up. Gave the guy my money and it took about another 3 minutes for me to get my change back. Get to the window for my food and wait a few minutes before someone comes to the window and asks “what drink did you order again?” I tell him a small sprite light ice. He comes back with a large sprite no ice which at this point I’m not going to even say anything. He then comes back to the window and asks “did you order a McDouble meal?” I say yes and he hands me the food. I open the bag to find out they gave me no sauce for my nuggets and my burger had almost everything on it that I asked to have removed. Biggest waste of about 30 minutes. Avoid this location like the plague.
- JPJustin Pearson5 days ago1.0Go to literally any other location if you don't like waiting 20mins consistently, and want your order messed up. Waited 15mins today to have my order even taken, and I had a mobile order already submitted. Abysmal service
- JBJeffery BerryFeb 11, 20262.0Mcdonalds sucks. But now im not hungry. I guess the only good thing i have to say is its convenient
- PHPatrick HaynorJan 27, 20265.0Food was hot and juicy. The speed of service was exceptionally fast. All the staff were smiling and seemed in unison with one another. Management was excellent. They are friendly and made me me feel welcome. Restaurant was clean and presentable. This is my new McDonald's restaurant that I will frequently visit. Excellent job to the entire staff. I highly recommend this restaurant to everyone.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location in Grand Rapids?
This McDonald's in Grand Rapids is open 24 hours a day, 7 days a week, including delivery and drive-through services.
Does this McDonald's offer delivery and pickup options?
Yes, this McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online for this McDonald's location?
You can order online through their official delivery URL or use the McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-through service?
Yes, this location provides drive-through service 24/7.
Where is this McDonald's located?
This McDonald's is located at 531 68th St SW, Grand Rapids, MI 49548, USA.
What types of services are available at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there other fast food options near this McDonald's?
Yes, nearby fast food options include Burger King, Wendy's, Taco Bell, Arby's, and Subway, offering a variety of burger and sandwich options.
What nearby automotive services can I find near this McDonald's?
Nearby automotive services include Valvoline Instant Oil Change, Extreme Graffix LLC, Anchor Car Wash, and Clock Mobility for oil changes, car washes, and vehicle wraps.
Are there any interesting places to visit near this McDonald's in Grand Rapids?
Nearby you can visit Cranker's Restaurant & Brewery for local brews or stop by Millbrook Tack for clothing and horse equipment if you're interested in retail shopping.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website