Brand Certified
McDonald's
3.5(1988 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
415 28th St SE, Grand Rapids, MI
49548, United States
Certified by McDonald's • Mar 01, 2026
(616) 248-3666
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,988 reviews
5 stars
688
4 stars
406
3 stars
366
2 stars
173
1 star
355
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, including undercooked items and incorrect orders.
Cleanliness
Customers expressed concerns about cleanliness, particularly in the dining area and bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised the quick service and friendly staff during their visits.
- JBJim BowenFeb 11, 20261.0Not open 24hrs like it says
- RNRobert NeffJan 28, 20265.0Sausage, egg, and cheese biscuits. Hits the spot!
- KSK SizeJan 24, 20263.0Worst mocha I think I've ever had at McDonald's. I didn't think they put any mocha flavoring. I keep shaking it in hope it stirs off the bottom, but it doesn't get any better.
- JSJordan SJan 19, 20261.0This place forgets to out items in the bag all the time. Food is good and service is good when it's right, but forgetting items late night when the roads are bad. Absolutely disappointed. Had to take a loss because it's too dangerous to drive back out for some chicken nuggets. Hopefully next time they do better.
- JPJacqueline PattersonJan 14, 20261.0There employees that take the orders In and out 👎 Bad, very Disrespectful. I didn't purchase. After the encounter with employee.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 415 28th St SE, Grand Rapids?
McDonald's at 415 28th St SE, Grand Rapids is open 24 hours a day, every day of the week.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7, with options including same day and no-contact delivery.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's has a drive-thru service open 24 hours every day.
What payment methods are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I find the menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html
How can I order food from this McDonald's using a mobile app?
You can order using the McDonald's App available on both iOS and Android platforms, or through the online order link https://mcdonalds.smart.link/mjuu1ggdi
What services does this McDonald's provide on-site?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby restaurants can I visit if I want different dining options near McDonald's?
Nearby restaurants include Sunrise Family Restaurant for classic dining, Samurai Express Japanese Steakhouse for Asian cuisine, Tacos El Torito Asador for Mexican food, Rally's for fast food, and Checkers for burgers.
Are there any automotive services near McDonald's for vehicle maintenance?
Yes, nearby automotive services include Monro Auto Service and Tire Centers, Lentz USA Service Center Inc, Courtesy Chrysler Dodge Jeep Ram, Performance Plus Quick Oil Change, Rafa's Auto Repair, Brian Cunningham Automotive Sales, and Autowest of GR.
What nearby shopping and entertainment options are close to McDonald's?
You can visit 28th St Mega Mall for shopping, Fireproof TV for electronics, Crystal's Jewelry and Apparel Fashion for clothing, Magic Asian Massage for wellness, and The Point Grand Rapids for religious activities.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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