Brand Certified
McDonald's
3.1(1919 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1240 S Division, Grand Rapids, MI
49508, United States
Certified by McDonald's • Mar 01, 2026
(616) 452-0266
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
1,919 reviews
5 stars
568
4 stars
319
3 stars
333
2 stars
172
1 star
527
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional staff, with many customers expressing dissatisfaction with their interactions.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and cold food, indicating a lack of attention to detail.
Service Speed
While some customers praised quick service, many others experienced long wait times and delays, particularly during busy hours.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or improperly prepared items.
- TATabitha AdkinsFeb 23, 20261.0I don’t know much about the normal quality of this Mcdonald’s location. However, a group of fellow classmates and I were on a school trip really craving some late night dons. I am unsure if this was an UberEats mistake or Mcdonald’s. First issue was most likely UberEats-took over 2 hours to get our food. I am very disappointed in this. We are tired. We are hungry. We are very sad. Anyways, the second issue was that when we did FINALLY get our order, we only received only about half of our order (probably less). The food we did get was ice cold. After reading a few reviews, I saw similar experiences from other customers. I really hope that you guys fix your store situation, I love eating Mcdonald’s as a chain but this was just unacceptable.
- PSPrecious StewartJan 26, 20265.01rst experience:Stopped to get my coffee and they did great with it most times I bezzzz mad 😡😡😡 so I asked for extra Splenda but I took 1sip and the cup was gone loved it 2nd experience: Javari sorry if I misspelled your name but your customer service skills are awesome fabulous you made this experience so great thank you and thank you for putting ketchup in my bag it means the most to me some places do not give you ketchup
- PSPatrick SeldonJan 26, 20261.0Very Rude Staff!... Needs to be COMPLETELY restaffed!!!!
- GBGabrielle BalkJan 17, 20261.0Staff is not nice at all. Made my 3 year old cry. Never coming here again that girl should be ashamed and embarrassed of herself.
- RBRoger BeluzarJan 17, 20261.0Very unprofessional staff. Closing the store down. Very rude and childish. Need to fire and rehire whole store. Somethings got to change. Losing money because of these people
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1240 S Division, Grand Rapids?
McDonald's at 1240 S Division, Grand Rapids is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
What delivery and pickup options are available at this McDonald's?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from this McDonald's online?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there WiFi available at this McDonald's location?
Yes, WiFi is available for customers at this McDonald's location.
Are there any nearby restaurants to try after visiting McDonald's at 1240 S Division?
Nearby restaurants include Carnitas Chipicuaro for Mexican cuisine, SUBWAY for sandwiches, Tacos el Guero for Mexican fast food, and Chicken Coop for chicken dishes.
If I need automotive services near McDonald's, where can I go?
Nearby automotive service options include El Compis Tires and Services, AutoZone, Boon’s Automotive, Best Price Auto Repair, Sunoco, and Cortez Garage 1331.
Are there any nearby places where I can withdraw cash or exchange currency close to McDonald's?
Yes, there are ATMs and financial services nearby such as LibertyX Bitcoin ATM, Coinsource, and Unbank Bitcoin ATM.
Is there a grocery or convenience store near this McDonald's location?
Yes, Tienda La Bendicion offers grocery, butcher, and convenience store services nearby.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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