Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude employees, incorrect orders, and unprofessional behavior.
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items, leading to frustration.
Food Quality
Feedback on food quality was mixed; while some enjoyed hot and fresh food, others received cold or improperly prepared items.
Speed of Service
Service speed varied significantly, with some customers experiencing long wait times, especially during busy hours.
KL
KKrystal Leer
3 days ago
5.0
Every employee had smile in their voice and on their face. So nice. Fast service too and they were Busy!
SA
Selina Agatesi
Dec 24, 2025
4.0
I went there and it was not even that many people there on Christmas Eve and it was a lot of employees, but our food came out like 10 minutes after we placed our order which was through the drive-through but also the food was good.
AK
Aidan Korff
Dec 21, 2025
1.0
Missing parts of my order, slow service and homeless chilling next to drive trough window
SC
Shae C
Dec 21, 2025
5.0
They were open after 2am, got our order correct. Fresh chicken strips. Hot fries.
AJ
Alayah Jamison
Dec 15, 2025
1.0
Went thru the line around midnight chicken wrap was dried out fries were cold went back a second time fries were cold again gave nothing but attitude horrible customer service normally I don’t have these issues
What are the operating hours for McDonald's at 1240 S Division, Grand Rapids?
McDonald's at 1240 S Division, Grand Rapids is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
What delivery and pickup options are available at this McDonald's?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from this McDonald's online?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there WiFi available at this McDonald's location?
Yes, WiFi is available for customers at this McDonald's location.
Are there any nearby restaurants to try after visiting McDonald's at 1240 S Division?
Nearby restaurants include Carnitas Chipicuaro for Mexican cuisine, SUBWAY for sandwiches, Tacos el Guero for Mexican fast food, and Chicken Coop for chicken dishes.
If I need automotive services near McDonald's, where can I go?
Nearby automotive service options include El Compis Tires and Services, AutoZone, Boon’s Automotive, Best Price Auto Repair, Sunoco, and Cortez Garage 1331.
Are there any nearby places where I can withdraw cash or exchange currency close to McDonald's?
Yes, there are ATMs and financial services nearby such as LibertyX Bitcoin ATM, Coinsource, and Unbank Bitcoin ATM.
Is there a grocery or convenience store near this McDonald's location?
Yes, Tienda La Bendicion offers grocery, butcher, and convenience store services nearby.