Brand Certified
McDonald's
3.4(1295 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1130 W Fulton St, Grand Rapids, MI
49504, United States
Certified by McDonald's • Mar 01, 2026
(616) 774-0619
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,295 reviews
5 stars
413
4 stars
286
3 stars
256
2 stars
103
1 star
237
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.
Food Freshness
There were mixed reviews on food quality, with some customers receiving cold or stale items, while others praised the freshness of their meals.
Management Issues
Several reviews highlighted poor management practices, including lack of staff training and inadequate handling of customer complaints.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, contributing to a negative dining experience.
Inconsistent Experience
Overall, the location was described as hit or miss, with some visits being satisfactory while others were disappointing.
- DSDion SanMiguel-Favela4 days ago5.0Fast & friendly service! They always make the correct order that I pay for & treat customers with respect ❤️🧡💛💚
- VAVanessa Anderson5 days ago1.0Dont use the outer drive through lane, they will serve 5 cars before you.
- FMFunk MonkFeb 20, 20261.0Slowest place with rude staff.
- TETayllor EbelFeb 11, 20262.0My kids wanted slushies after their doctors appointment and of course chose the Golden Arches… only to be SO disappointed (as if the tears from shots wasn’t enough 🥺) and to throw away these so called slushies. Slushee what?! Looked like shaved ice with coke poured in it, tasted AWFUL! 😞
- EGEllen GerhardJan 22, 20261.0I usually love this location. HOWEVER, I have now received super old nuggets 2 times now. The timer on their machine must not be working because those were definitely past their time to be served.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website