Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,504 reviews
5 stars
466
4 stars
326
3 stars
304
2 stars
115
1 star
293
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect orders, and unpleasant smells.
Cleanliness
Customers expressed concerns about the cleanliness of the restaurant, particularly the bathrooms and dining area.
Staff Attitude
There were mixed reviews about staff friendliness, with some praising individual employees while others reported unprofessional behavior.
- JRJosaiah RobertsonJan 4, 20261.0I went to get a small and three apple pies and it took 15 minutes and when they brought it out the only brought one apple pie and forgot the two so I had to wait again just terrible service
- SSStephanieJan 4, 20265.0Alliyah the manager was absolutely amazing!!! Even when she had stated to a customer who was not pleased because of timing and something being wrong with her order. Alliyah stayed professional and apologized saying I'm so sorry I had 5 people call in and I am doing my best. The said customer had a horrible attitude and Alliyah said again I apologize and customer stormed off. She is busting her hump and with a fantastic attitude when she didn't have to be. 100 will be back just because of how amazing she handled this situation. 👏 you slayyyy queen!
- CMCory Matthew ModzeleskiDec 30, 20255.0Very fast service, friendly staff, good food, no complaints.
- ABAustin BoweDec 27, 20251.0How you burn the buger bun and still serve it... i was the only one in the drive thru and nobody was inside... special kinda special yall are
- AMAndrew McDonnellDec 11, 20253.0Well, this is an unusual one mainly because firstly, I don't eat much at McDonald's and secondly, I always get treated pretty well. When I do the on duty manager took my order. He didn't give me a receipt. Didn't give me a cup for the meal deal and then just walked away without even saying so much as a thank you when I asked him about the receipt. He basically just gave me a dirty look so I sat down thankfully there was a server and then was Lizzie. She brought the meal out and it was wonderful. I think you might have just been having a bad day. The two stars is for Lizzie. He's at zero.
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in at McDonald's on Leonard St NW?
McDonald's at 1100 Leonard St NW is open daily from 6:00 AM to midnight.
Does this McDonald's location have a drive-thru, and what are its hours?
Yes, this McDonald's has a drive-thru open every day from 6:00 AM to midnight.
What delivery options does McDonald's on Leonard St offer?
They offer delivery from 5:00 AM to 11:00 PM daily, including same-day and no-contact delivery.
How can I place an order online or via mobile app at this McDonald's?
You can order online through their delivery URL or use the McDonald's App available on iOS and Android.
What payment methods are accepted at McDonald's on Leonard St NW?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer any rewards or loyalty programs?
Yes, customers can earn points for free food through MyMcDonald's Rewards.
What services are available at McDonald's on Leonard St NW?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What nearby stores can I visit after grabbing food at McDonald's?
Nearby stores include Dollar General for discount shopping, Legacy Thrift for clothing and accessories, and Family Video for rentals.
Are there any nearby entertainment or nightlife options near McDonald's?
After visiting McDonald's, you can check out Play Station Pub for karaoke, River City Saloon for music and dancing, or more-self-less music venue.
What transit or community facilities are near McDonald's on Leonard St NW that could help plan my visit?
Nearby facilities include the Grand Rapids Public Library - West Leonard Branch and West Side School Number 1, useful landmarks when navigating to McDonald's.