Brand Certified
McDonald's
3.4(1511 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1100 Leonard St NW, Grand Rapids, MI
49504, United States
Certified by McDonald's • Mar 01, 2026
(616) 454-2888
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,511 reviews
5 stars
468
4 stars
326
3 stars
305
2 stars
116
1 star
296
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
There were mixed reviews on food quality, with some customers enjoying their meals while others complained about cold or improperly prepared food.
Management Issues
Several reviews highlighted issues with management, including unprofessional behavior and lack of effective staff training.
Cleanliness
The cleanliness of the restaurant received positive feedback, with many noting clean facilities and a pleasant atmosphere.
Staff Attitude
While some staff were praised for their friendliness and professionalism, others were criticized for being rude and unhelpful.
- EEEmilyFeb 23, 20261.0Ever since they got a new evening crew this place is the worst you can’t even get ice without them biting at you
- JMJohn MalkowskiFeb 15, 20261.0Food tasted funny, and the hash browns tasted fishy. I'm not sure they use the same oil for their fish sandwiches so i would recommend asking them before ordering.
- SSSeadorf sheepadoosFeb 7, 20265.0Everything was good
- RJRonald Frame jrJan 31, 20261.0One of the worst McDonald’s around the food was thrown in the bag and cold I called up the and don’t know who I talked to but instead of them fixing the issue they straight hung the phone up I will no longer going to this McDonald’s they staff is rude and inconsiderate
- LBLady BaconJan 26, 20263.0Food wasn't hot. Fries dry & limp. Bacon double cheeseburger was missing the bacon 😞
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in at McDonald's on Leonard St NW?
McDonald's at 1100 Leonard St NW is open daily from 6:00 AM to midnight.
Does this McDonald's location have a drive-thru, and what are its hours?
Yes, this McDonald's has a drive-thru open every day from 6:00 AM to midnight.
What delivery options does McDonald's on Leonard St offer?
They offer delivery from 5:00 AM to 11:00 PM daily, including same-day and no-contact delivery.
How can I place an order online or via mobile app at this McDonald's?
You can order online through their delivery URL or use the McDonald's App available on iOS and Android.
What payment methods are accepted at McDonald's on Leonard St NW?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer any rewards or loyalty programs?
Yes, customers can earn points for free food through MyMcDonald's Rewards.
What services are available at McDonald's on Leonard St NW?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What nearby stores can I visit after grabbing food at McDonald's?
Nearby stores include Dollar General for discount shopping, Legacy Thrift for clothing and accessories, and Family Video for rentals.
Are there any nearby entertainment or nightlife options near McDonald's?
After visiting McDonald's, you can check out Play Station Pub for karaoke, River City Saloon for music and dancing, or more-self-less music venue.
What transit or community facilities are near McDonald's on Leonard St NW that could help plan my visit?
Nearby facilities include the Grand Rapids Public Library - West Leonard Branch and West Side School Number 1, useful landmarks when navigating to McDonald's.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website