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Krispy Kreme

3.6
(2341 reviews)

Business Details

2700 East Beltline Rd, Grand Rapids, MI
49546, United States
(616) 464-1630

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Grand Rapids.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
2700 East Beltline Rd, Grand Rapids, MI
49546, United States

Hours

Reviews

3.6
2,341 reviews
5 stars
1,099
4 stars
359
3 stars
224
2 stars
183
1 star
476

What are people saying?

AI-generated from recent customer reviews

Quality of Donuts

Customers generally praised the freshness and taste of the donuts, especially when they are hot and fresh out of the fryer.

Service Issues

Many reviews highlighted poor service, including slow response times, rude staff, and frequent stock shortages of popular items.

Availability

Numerous customers expressed frustration over the lack of available specialty donuts and the inconsistency in stock, often finding their desired items out of stock.

Pricing Concerns

Several customers noted that the prices for donuts have increased significantly, leading to dissatisfaction with the perceived value.

Customer Experience

While some customers had positive experiences with friendly staff, many reported negative interactions, including feeling ignored or treated unfairly.
  • HB
    Honey and Home (BeeTV)
    2 days ago
    1.0
    Drove an hour today to get some donuts and they were closed due to staffing shortage. 🤦
  • JO
    Jerry Ogle
    Feb 15, 2026
    4.0
    One of the best donut shops around.
  • TP
    Tracy Poxson
    Feb 11, 2026
    5.0
    The donuts were fresh and hot and when they are like that they give you a free donut. I don't normally like donuts but Krispy Kreme glazed donuts when they are fresh and warm are a totally different story!!! I think I wound up eating three of them but I would've eaten more if there had been any left. My only complaint is that I should've bought a dozen instead of a half dozen.
  • NN
    Nlr15
    Feb 4, 2026
    1.0
    2 sprinkles on my “sprinkled with love” donut…they must really hate me
  • BG
    Becky G
    Jan 30, 2026
    2.0
    Almost $3 a donut and this is what you get. They don't even try. I think I might be done with this place.

Frequently Asked Questions About Krispy Kreme

What are the regular operating hours of Krispy Kreme in Grand Rapids?

Krispy Kreme Grand Rapids is open every day from 6:00 AM to 10:00 PM.

When is delivery service available at Krispy Kreme Grand Rapids?

Delivery is available daily from 6:15 AM to 8:45 PM.

Brand Certified Facts from Krispy Kreme

Krispy Kreme partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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