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Jimmy John's

4.1
(187 reviews)

Business Details

1533 Wealthy St SE, Grand Rapids, MI
49506, United States
(616) 459-4330

About

Sandwich Restaurant

Location

Jimmy John's
1533 Wealthy St SE, Grand Rapids, MI
49506, United States

Hours

Reviews

4.1
187 reviews
5 stars
104
4 stars
39
3 stars
18
2 stars
2
1 star
24

What are people saying?

AI-generated from recent customer reviews

Speed of Service

Many customers praised the quick service and fast delivery times, often receiving their orders in under 15 minutes.

Food Quality

While some customers enjoyed the sandwiches, others reported issues with portion sizes and quality, particularly with specific ingredients like avocado.

Customer Service

Feedback on customer service was mixed; some praised the friendly staff, while others experienced rudeness and unhelpfulness, especially regarding order issues.

Order Accuracy

Several customers noted problems with order accuracy, including missing items and incorrect modifications.

Parking and Accessibility

Customers frequently mentioned difficulties with parking at the location, indicating it can be a hassle.
  • 3I
    3rd Coast Images
    Jan 31, 2026
    1.0
    Making large pre orders and letting people wait excessively long who are in store while you do…not the best experience.
  • TK
    Tina Kruger
    Jan 3, 2026
    5.0
    Thee Best JJs!!!
  • TF
    Tim Frazier
    Oct 22, 2025
    5.0
    Delivered within 10 minutes!
  • JN
    Jordan Naperola
    Sep 30, 2025
    5.0
    Classic good sandwiches!
  • DD
    Dallas Dingman
    Sep 9, 2025
    1.0
    Deeply befuddled by my experience. I ordered the Italian sandwich with bacon on it. I was particularly trying to avoid a toasted sandwich. I don’t care for them. I didn’t see any part in the ordering process that I was going to get a toasted sandwich. I am lactose intolerant and I enjoy veggies so I loaded up my sandwich with extra veggies. Because of the toasting process and the lack of cheese, my sandwich was a big wet wilted mess. I came back to the store, because I didn’t intend on ordering this, and asked if I could get my sandwich untoasted. The gentleman behind the counter told me that they only come toasted, and that he couldn’t make me anything else. I said, well, how about a refund seeing as I didn’t intend to order a big hot wet sandwich? And the gentleman told me that he didn’t have managerial clearance to do that either. I left without a sandwich or funds returned. It takes less effort to not toast it than toast it?

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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