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Jimmy John's

4.0
(212 reviews)
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Business Details

3428 Plainfield Ave NE, Grand Rapids, MI
49525, United States
(616) 365-9300
https://locations.jimmyjohns.com/mi/grandrapids/sandwiches-2063.html

About

Sandwich Restaurant

Location

Jimmy John's
3428 Plainfield Ave NE, Grand Rapids, MI
49525, United States

Hours

Reviews

4.0
212 reviews
5 stars
117
4 stars
36
3 stars
22
2 stars
14
1 star
23

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and helpful staff, while others report rude or unprofessional behavior.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, particularly with delivery orders.

Speed of Service

Many customers appreciate the fast service, noting that orders are often ready quickly, but there are also reports of long delivery times.

Food Quality

While some customers enjoy the food and find it fresh and tasty, others have experienced issues with the quality of ingredients, such as stale bread or skimpy portions.
  • ED
    Emily Dailey
    Dec 26, 2025
    1.0
    The kid in the drive through was entitled and arrogant and acted as if i was a complete inconvenience to him. Rude.
  • AA
    Andrew Alkema
    Oct 27, 2025
    4.0
    Price vs serving size wasn't the best for the picklewich sandwich, basically a large pickle with meat and cheese but its exactly what you would expect. The employees were very helpful, friendly and professional. Table could use a cleaning more often, not to big of a deal since its a sandwich in a wrapper! Overall satisfied. Oh and the pickle chips are awesome!!!
  • WH
    William Hoover
    Jun 13, 2017
    5.0
    Fast service and great subs.
  • AF
    Alex Feravich
    Mar 9, 2017
    4.0
    Nice location, good and fast service
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Certified March 01, 2026Yext Knowledge Graph
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