Customer Service
Mixed feedback on customer service; some praised friendly staff while others reported rude interactions and mistakes with orders.
Order Accuracy
Frequent issues with incorrect orders and missing items, particularly with online and delivery orders.
Food Quality
Generally positive remarks about the taste and freshness of the food, though some customers noted issues with portion sizes and bread quality.
Speed of Service
Inconsistent service speed; while some customers experienced quick service, many reported long wait times and delays.
Cleanliness
Concerns raised about cleanliness, particularly in the bathrooms and overall restaurant environment.