Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Grand Rapids? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 3928 Plainfield Ave NE .
Details
- DeliveryAvailable
Location
Hours
Reviews
4.0
272 reviews
5 stars
158
4 stars
43
3 stars
19
2 stars
11
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including rude interactions and unhelpful responses from staff.
Order Accuracy
Several customers reported issues with incorrect orders, missing items, and delays in delivery, leading to dissatisfaction.
Food Quality
While some customers praised the pizza quality, others complained about soggy pizzas and food safety concerns, indicating inconsistency.
Delivery Issues
Many reviews mentioned long wait times for delivery, with some orders arriving cold or not at all, causing frustration among customers.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and satisfactory food experiences, suggesting some customers had good visits.
- MHMark Hershey3 days ago1.0Employees to busy flirting than helping customers. Expediter eating scraps while boxing food
- DBDarren BurmaniaOct 19, 20251.0I saw a Domino’s driver smoking as he drove off with pizza in the back
- DBDana BercuSep 11, 20252.0Over 10 minutes waiting for this branch to answer with no response , I know all the promotions by heart for listening so long. Ordered over 45 min ago, tracker doesn't work and with no answer from the branch I have no idea what is happening with my order
- IBIsabelle Bol-SchlinzSep 2, 20251.0I am absolutely APPALLED. My mom called to order at Dominos after being unable to use the online portal because it kept saying the order cannot be processed, even with using multiple cards (of course with money in it). When calling, she told the person who answered that she should have a free pizza there because last time the order was very messed up and they promised her a free pizza. They put her on hold, said her name is not on the list and before my mom got the chance to give her order anyway the man on the phone kept pressing buttons so she couldn’t speak. We called back and they did the same thing. I called on my phone, the guy answered and then pressed buttons again. I waited 5 minutes then called again on my moms phone and this time he answered and said “your name is not on the list I don’t know what to tell you, you’re not going to get a free pizza” and hung up. Didn’t even give me the chance to say that’s fine, I still need to make my order. No big deal was made over the lack of my mom’s name being on the list. We just wanted to order food for us and my toddler and kept trying because we had coupons. I called AGAIN and it was someone else. I said I would like to speak to the manager and he said I am speaking to him. I told him that I was hung up on, not given the chance to order, and that it’s not okay to hang up on anyone. He responded “yeah I can see why that happened” I said excuse me..? And he responded “I completely understand why he hung up on you, you’re asking for a free pizza, we are extremely busy and we don’t have time for you” I was appalled. I told him that is not okay, that I was still wanting to order and never did I make a big deal about the stupid free pizza. And he responded “ma’am.. are you okay? Are you okay ma’am?” And then hung up on me again. Needless to say we will never, ever be ordering from any dominos ever again and I really hope this post gets taken seriously or you’re going to lose even more business. The “manager” said their names are Jordan and Dan “the man” was who hung up on me.
- KSKirt StevensAug 25, 20254.0Order was right. Food was what was expected. Nothing awesome, but what we wanted.
Frequently Asked Questions About Domino's Pizza
What types of pizzas does Domino's Pizza in Grand Rapids offer?
They offer Specialty Pizzas and also let you build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.
What are the delivery hours for Domino's Pizza on weekends?
Delivery is available from 10:30 AM to 1:00 AM on Fridays and Saturdays, and from 10:30 AM to midnight on Sundays.
Can I pick up my order at Domino's Pizza and what are the pickup hours?
Yes, you can pick up your order. Pickup hours are 10:30 AM to midnight Monday through Thursday and Sunday, and 10:30 AM to 1:00 AM on Friday and Saturday.
Does Domino's Pizza offer contactless delivery options?
Yes, Domino's provides contactless delivery along with curbside pickup and standard delivery services.
Where is Domino's Pizza located in Grand Rapids?
It is located at 3928 Plainfield Ave NE, Grand Rapids, MI 49525.
What payment methods are accepted at Domino's Pizza in Grand Rapids?
They accept a variety of payments including credit cards (Visa, Mastercard, American Express, Discover, Diners Club), Apple Pay, Google Pay, PayPal, Bitcoin, Afterpay, Klarna, cash, checks, and more.
Are there vegetarian options available at Domino's Pizza in Grand Rapids?
Yes, Domino's in Grand Rapids serves vegetarian dishes.
Which restaurants are located near Domino's Pizza on Plainfield Ave NE?
Nearby restaurants include Adobe In & Out (Mexican), Long John Silvers (fast food), Real Thai Cuisine MI (Thai), Fast Wok (Chinese), Subway (sandwich shop), Big Apple Bagels (bagel shop), Russ Restaurant (American diner), and Paul Thai Restaurant (desserts).
Are there any convenience stores or liquor stores near Domino's Pizza Grand Rapids?
Yes, Bellavinos Fine Wine & Spirits is nearby offering liquor and lottery tickets, and there's a Citgo Gas Station which also serves as a convenience store and breakfast spot.
What financial services are close to Domino's Pizza on Plainfield Ave NE?
Nearby financial services include PNC Bank with ATM, Bank of America and its ATM, Advance America (payday loans), Instant Cash Advance, and Western Union money transfer services.