Chipotle Mexican Grill

Reviews

• BL

  Brian Langejans

  Feb 24, 2026
  3.0
  Pretty consistent with portions and freshness in my experience. Service can vary greatly here. Some very nice employees and some that obviously don't want to be there. Have been a couple times where I'm the only person in line waiting right at the counter, and no one acknowledges I'm there for like 4 minutes, despite some employees just standing around. Also burrito wrapping should be taught day 1. It's 50/50 if they screw it up or not. For these prices that should be 100% under control.
• AF

  Albert Franklin

  Feb 22, 2026
  1.0
  Worst customer service ever. Young lady behind desk was rude and made it seem like us ordering our food was an inconvenience. Would never spend another dollar here. I understand life is always lifing, but a better customer service experience should have been provided.
• LL

  Lindsey

  Jan 25, 2026
  2.0
  Everything with my order was fine, and the food itself was good. However, my experience was negatively impacted by the employee who took my order. She was a young blonde woman working on Saturday around 7 PM. She was extremely rude throughout the interaction—rolling her eyes multiple times and throwing the toppings onto my bowl with visible attitude. Her behavior made me feel uncomfortable and unwelcome as a customer. There was no reason for that level of disrespect, especially since I was polite and simply placing an order. I expect better customer service from Chipotle. This experience took away from what would have otherwise been a perfectly fine visit, and I hope management addresses this so other customers don’t have to deal with the same treatment.
• AB

  Alex Butler

  Jan 11, 2026
  1.0
  ordered doordash and went to chew and ate a chunk of plastic, never ordering here again. tried to call the store and the ai is useless and you can’t connect to the store to complain. absolutely unacceptable. never eat here.
• RL

  RENE L.

  Jan 3, 2026
  2.0
  Came in to grab my Togo order. It wasn't done yet. A staff member asked 3 of us waiting the names on our orders. She then told me mine was getting bagged and gentleman next to me was getting finished up. So the staff member working the to go orders finished bagging mine and instead of handing it to me she left it sitting there and then went and finished the OTHER ORDER AND HANDED IT TO HIM. Before going back to get my order. And these restaurants wonder WHY they get such TERRIBLE reviews. Especially since the food portions are getting smaller and prices are rising.