Business Details
About
Mexican Restaurant
Chipotle Grand Rapids Alpine is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
1,003 reviews
5 stars
428
4 stars
175
3 stars
80
2 stars
72
1 star
248
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The restaurant is consistently reported as dirty, with overflowing trash, unclean tables, and unsanitary conditions in food preparation areas.
Order Accuracy
Customers frequently experience issues with incorrect or incomplete orders, often missing key ingredients or items they paid for.
Staff Performance
Staff are often described as unmotivated or rude, with reports of poor customer service and a lack of urgency during busy times.
Food Quality
While some customers enjoyed the food, many reported issues with cold or poorly prepared meals, as well as a lack of seasoning.
Management Issues
There are numerous complaints about poor management, including being chronically understaffed and frequently running out of popular menu items.
- ZBZachary Baker1 day ago1.0I am very disappointed with this location. I’ve been going to other Chipotle’s for years, but this one is always out of fajita vegetables. I wait in the long lines to get a vegetable bowl, and each time I do, I’m greeted with an empty fajita vegetable bowl. The last time I went, I asked the employees when the best day would be to come. I also asked what day they get their shipments, and they didn’t have an answer. They said “sorry you just came on a bad day.” Chipotle on Alpine, please do a better job of keeping up with your stock. There has to be some way to request more fajita vegetables.
- MEMeagan EllisNov 12, 20251.0We have used this location multiple times for dine-in and pick-up, all of which our experiences has been less than satisfactory. One time we popped into this location at 7pm on a Tuesday night and ended up waiting in line for 25 minutes - only to get up to the counter where they were completely out of chicken, guac and chips. I could understand this if we came in 20 minutes before closing but at prime dining hours, it was totally insane! I would not recommend this location if you are looking for quick and friendly service.
- KKkt k8Nov 10, 20253.0So the food I did get was good. But 1 of my sides was fajita veg. I was there to pick up when. The worker started making it. If they were out they could've offered a different veg but nope.
- JWJim WNov 10, 20251.0This place is disgusting and filthy. Ate here to find the tables are almost never cleaned between customers. Worst of all, I went to the restroom after I ate and was appalled by how unsanitary it was. It’s evident the men’s room hasn’t been cleaned in WEEKS as the toilet bowl is stained yellow from never even being brushed. The toilet and seat were covered in pubic hair, feces, and urine. Even the sink, where people are supposed to clean their hands, was absolutely filthy. If this is how unsanitary their bathrooms are, imagine what the rest of the restaurant is like, where they make your food… absolutely disgusted after leaving this restaurant.
- EHElizabeth HilsonNov 8, 20253.0I've been to the Alpine Chipotle a handful of times. Only once was I truly satisfied. They tend to be very stingy with their veggies, always having to ask for, "more, please". And if someone else picks it up for you and you forget to have them ask for more, it gets back to you, c questioning, "did they even put tomatoes in there... Corn..."!? And the chips are almost ALWAYS too salty, over cooked/baked, or stale. I suspect I'll stick to the Chipotle in Grandville...(Though they struggle with their chips, too).
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Grand Rapids Alpine serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at 3300 Alpine Ave NW?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer takeout or delivery services in Grand Rapids Alpine?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle online through a mobile app?
Yes, you can order through the Chipotle app available on the Apple Store or via their online ordering links.
How can I contact Chipotle Mexican Grill in Grand Rapids Alpine for inquiries?
You can reach them by phone at +1 616-647-4260 or via email at mi.3215.gralpine@chipotle.com.
Does Chipotle Grand Rapids Alpine welcome LGBTQ customers?
Yes, the location welcomes LGBTQ customers.
Are credit cards accepted at Chipotle Mexican Grill on Alpine Ave NW?
Yes, Chipotle accepts credit cards as a payment method.
What nearby places can I visit before or after dining at Chipotle on Alpine Avenue?
You can visit nearby places such as Serenity Nail C N Spa for a relaxing treatment, Green Ridge Square shopping center for retail therapy, or grab a coffee at Starbucks nearby.
Is there a coffee shop near Chipotle Mexican Grill at Alpine Ave NW?
Yes, Starbucks is located nearby, offering coffee and refreshments before or after your meal.
If I'm visiting Green Ridge Square, how can Chipotle Mexican Grill serve my dining needs?
Chipotle Mexican Grill is near Green Ridge Square, providing convenient fast-casual dining options like customizable burritos and bowls, perfect for a meal during your shopping visit.