Business Details
About
Fast Food RestaurantBurger JointAmerican RestaurantTake Out Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,271 reviews
5 stars
475
4 stars
282
3 stars
221
2 stars
102
1 star
191
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the fries and burgers, noting them as delicious and well-prepared, though there were complaints about raw or burnt food.
Service Speed
While some customers experienced quick service, many reported long wait times, especially in the drive-thru, leading to frustration.
Customer Service
Feedback on staff behavior was mixed; some customers found employees friendly and helpful, while others reported rudeness and poor service.
Operational Issues
Numerous reviews mentioned problems with order accuracy, system malfunctions, and inconsistent service availability.
Cleanliness
Several customers noted that the restaurant's exterior and interior were in poor condition, impacting their overall experience.
- DHDawn Hunderman3 days ago1.0Cold mush! Terrible. Not edible! Never again
- GRG. Low RiousNov 13, 20255.0💖absolutely beautiful service everytime & running hotass tenders out to us💯💋
- SBSue BrucknerNov 10, 20255.0Great burgers
- MBMatthew BudzinskiNov 5, 20255.0Ordered 4$ double cheeseburger meal ate in there parking lot 1130 Wed am quick service Holy crap burger was hot ate all went on to fries still hot the apple pie just right You all keep up the great work your doing
- AXAzræl XIIIOct 14, 20251.0Went through their drive-thru last week. And even though there only 2 cars in front of me, for whatever reason they were taking up to 20 mins per vehicle just get their order. I ended up late for where I was going, because the way the drive-thru is set up you're boxed in and can't just pull off and go somewhere else when they're being that slow. The food was great, I'll give it that, but if you're in a hurry, you're better off going somewhere else.
Frequently Asked Questions About Checkers
What are the operating hours of the Checkers at 461 28th Street in Grand Rapids, MI?
Checkers is open Monday through Saturday from 10:00 AM to 1:00 AM and on Sunday from 11:00 AM to 1:00 AM.
Does Checkers offer drive-thru service?
Yes, Checkers provides drive-thru service to its guests for added convenience and safety.
Can I order food online for delivery from this Checkers location?
Yes, you can order delivery online via https://order.checkersandrallys.com/menu/3034-grand-rapids or use DoorDash at https://www.doordash.com/store/checkers-grand-rapids-944228/en-US.
What payment options are accepted at Checkers on 461 28th Street?
Checkers accepts American Express, Cash, Check, MasterCard, and Visa as payment options.
Is dining in available at this Checkers location?
Yes, Checkers serves dine-in customers, although some dining rooms may be closed due to health policies, and patio and walk-up windows have limited capacity.
What kind of attire is appropriate when visiting Checkers on 28th Street?
Casual attire is suitable when visiting this Checkers location.
Which nearby fast food restaurants can I visit around Checkers on 28th Street?
Nearby fast food options include Rally's, McDonald's, Burger King, and Taco Bell, giving you a variety of choices for quick meals in the area.
Are there any automotive services near Checkers on 461 28th Street?
Yes, there are several nearby automotive services including Late Night Auto Sales, Autowest of GR, Monro Auto Service and Tire Centers, Courtesy Chrysler Dodge Jeep Ram, and Tuffy Tire & Auto Service.
What nearby places can I visit after dining at Checkers?
You can visit places like Fineline Boutique for shopping, The Point Grand Rapids for religious activities, or Samurai Express Japanese Steakhouse and Sandmann's BBQ for other dining experiences.
Does Checkers have any special online promotions currently?
Yes, Checkers currently offers a promotion for free fries, which you can learn more about at http://checkers.com/flavorhood.