Business Details
About
Fast Food RestaurantBurger Joint
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,470 reviews
5 stars
601
4 stars
308
3 stars
258
2 stars
86
1 star
217
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold or poorly prepared food, including burgers and fries, with some expressing disappointment in the overall taste and freshness.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and unprofessional behavior from staff, leading to a frustrating customer experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, particularly mentioning a manager named Fredo.
Value for Money
Several customers noted that the prices were reasonable for the amount of food received, with some highlighting specific menu items as good value.
Cleanliness Concerns
Multiple reviews mentioned that the restaurant was not clean, with issues such as messy tables and unsanitary conditions affecting the dining experience.
- AAAlyssa ArmstrongNov 16, 20251.0Food was wrong and team was told several times what was wanted and still gave out the wrong items the worst experience ive had at this checkers
- PLPeter L.Oct 12, 20251.0I’ll preface this review by admitting I only go here late night. Usually some time past midnight so maybe that is what the issue is, but, I NEVER get a hot burger. I would be ok with lukewarm even, but it feels like it was pulled from a refrigerator. Only way to have a chance at hot food is to order items that are fried. And even then it’s 50/50. I’m also never going to complain in the moment because there is usually a long line and let’s be honest, the workers don’t care.
- DDDomOct 10, 20255.0Night time vibes here are a manner in the city. This Grand Rapids location is a staple in the community as a fastfood restaurant near 'easttown'. Located on the famous Michigan Medical Mile. This vintage restaurant is a classic taste of good 'ol Burgers, Seasoned French Fries and wings. Try a shake to go or one of the other assorted menu items. Late night or early afternoon. Many people service this restaurant with a smile that is given up on payment. Tonight, I tried mozzarella sticks at store #1077 and I'll say they sure were fried with a delicious delightful touch. Fried golden brown and served with Marinara sauce. If you have a large order to place I would call Ahead. Chicken, burgers, wings, fries, and so much more, glad I stopped by for a couple quick bites. Sure you will too.
- SMSeth MackSep 20, 20255.0Great food, service was decent as well One time I went there while they were open and No one was inside. Oh well
- DDDdd DddSep 17, 20251.0Loaded fries were swimming in cheese sauce, paid $2.80 for small drink which was at least half ice, attendant forgot my change, won't be going back!
Frequently Asked Questions About Checkers
What are the operating hours for Checkers at 1131 Michigan Street in Grand Rapids, MI?
Checkers is open from 10:00 AM to 2:00 AM Monday through Saturday, and 11:00 AM to 2:00 AM on Sunday.
Does this Checkers location offer drive-thru and counter service?
Yes, this Checkers location provides both drive-thru and counter service for your convenience.
Is there an option to order food online or for delivery from this Checkers?
Yes, you can order online for delivery through their DoorDash store or directly at the Checkers delivery site.
What types of meals does Checkers serve at this location?
They serve lunch, dinner, and late-night meals.
What payment methods are accepted at Checkers on Michigan Street?
They accept American Express, Cash, Check, MasterCard, and Visa.
What is the dress code at this Checkers location?
The attire is casual.
Are there any nearby places where customers can shop or get services around Checkers?
Yes, nearby you can find Family Dollar for discount and grocery shopping, Rylee's Ace Hardware for paint and retail needs, and Walgreens for pharmacy and convenience items.
Where can customers get a coffee or bakery goods near Checkers at 1131 Michigan Street?
Nearby options include Biggby Coffee for coffee and Nantucket Baking Co. for bakery items just a short distance away.
Are there any automotive or fuel services close to Checkers for customers on the go?
Yes, you can find Shell and Speedway gas stations and Chuck’s Auto Repair nearby for fuel and auto services.
How can customers connect with this Checkers location on social media?
You can find them on Facebook at 'Checkers at 1131 Michigan Street', and on Instagram and Twitter using the handle 'checkersrallys'.