Numerous customers reported long wait times for service and food, with many experiencing orders being incorrect or not taken at all.
Food Quality
Several reviews mentioned poor food quality, including overcooked wings and incorrect orders, leading to dissatisfaction.
Customer Service
Mixed feedback on customer service; while some praised individual staff members, many expressed frustration with management and overall service quality.
Cleanliness
Multiple customers noted unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with friendly staff and enjoyable food.
MM
MikeMay
4 days ago
5.0
I’ve been to all of the surrounding Bdubs locations and this is the best one by far. I’ve been here 10+ times now and I can say without a doubt that this location has the most consistent service. Food is always perfect and service is always great!
KJ
Kaleia Jae
Dec 31, 2025
1.0
We were sat at 12pm. We left at 1pm with no food. Waitress never took our order and kept skipping our table .
Other staff apologized, we paid for our drinks and left. Will not be back.
JJ
Josh
Dec 28, 2025
1.0
DONT GO HERE. If your thinking of going here don’t go because I had to wait 1hr for 6 wings the cooks somehow made the worst wings of all time I thought they were known for wings. I got food poisoning from a wing because there was a vain in the bone. BE SAFE AND DONT GI HERE UNLESS YOY WANT TO SEE HOW BAD IT IS. Buffalo Wild Wings if you see this close down this restaurant I trusted you and you failed
CR
Catheline Reveles
Dec 27, 2025
5.0
I called last minute to book a table for a large group, and they were so accommodating and able to get us all together! Our server was fantastic and made sure we had everything we needed.
AM
Abdus-Salaam Muhammad
Dec 26, 2025
5.0
Nice food and great service on my bday with my sister Casey Jones
Frequently Asked Questions About Buffalo Wild Wings
What type of cuisine does Buffalo Wild Wings in Grand Rapids specialize in?
Buffalo Wild Wings offers award-winning Buffalo, New York-style chicken wings with your choice of 26 sauces and seasonings.
What are the operating hours for Buffalo Wild Wings in Grand Rapids?
Buffalo Wild Wings is open Monday to Wednesday from 11:00 AM to 11:00 PM, Thursday to Saturday from 11:00 AM to 11:59 PM, and Sunday from 11:00 AM to 11:00 PM.
Where is Buffalo Wild Wings located in Grand Rapids?
Buffalo Wild Wings is located at 2035 28th St SE, Grand Rapids, MI 49508, USA.
What categories does Buffalo Wild Wings in Grand Rapids fall under?
Buffalo Wild Wings is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
How can I contact Buffalo Wild Wings in Grand Rapids?
You can reach Buffalo Wild Wings by calling +1 616-241-2999.
Does Buffalo Wild Wings in Grand Rapids have an official website?
Yes, you can find more information on their website at https://www.buffalowildwings.com/locations/us/mi/grand-rapids/2035-28th-street-south-east/sports-bar-277/.
What nearby fitness options are available close to Buffalo Wild Wings?
Near Buffalo Wild Wings, you can visit Miss Fitness, a yoga studio, or Carlson Gracie Grand Rapids BJJ Jiu-Jitsu and Next Level Wrestling Academy, which are gyms and martial arts clubs.
Are there other dining options near Buffalo Wild Wings in Grand Rapids?
Yes, nearby dining options include Bw3, a barbecue and fast food restaurant, and El Torito Asador, which offers Mexican food and burgers.
What entertainment or event spaces are close to Buffalo Wild Wings in Grand Rapids?
Nearby entertainment and event spaces include Locked 460 Escape Rooms and the Bluff Banquet Conference Center, plus the New Era Event Center for concerts and events.
What are some nearby services customers can access when visiting Buffalo Wild Wings?
Services near Buffalo Wild Wings include Ross Medical Education Center for education, Professional Therapeutic Massage for massage therapy, and GR Cloud for tobacco and grocery shopping.