Buffalo Wild Wings

3.6
1433 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
8 Ionia Avenue Northwest, Grand Rapids, MI
49503, United States

Hours

Reviews

3.6
1,433 reviews
5 stars
533
4 stars
365
3 stars
209
2 stars
127
1 star
199

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, inattentive staff, and issues with order accuracy.

Food Quality

Mixed reviews on food quality; some praised the wings and burgers, while others complained about cold food and cleanliness.

Customer Experience

Several customers highlighted positive interactions with specific staff members, but many expressed dissatisfaction with management and overall service.

Atmosphere

The atmosphere received mixed feedback, with some enjoying the vibe while others found it too loud or dirty.

Delivery Problems

Numerous complaints about online orders not being fulfilled or delivered correctly, leading to customer frustration.
  • RA
    Randi Alberich
    1 day ago
    2.0
    Did an online order for pickup tonight at this location. The food was terrible. I ordered a Buffalo Ranch chicken wrap and the chicken was so salty I literally couldn’t eat it. My husbands bone-in wings hardly has meat on it. So disappointing to even eat out any more. Had we sat down at the restaurant- we would have sent it all back. In this case we are just out $50 and know better to order from here again. Service was fine as we just had to pick up and go.
  • CL
    Chris Lopez
    Nov 15, 2025
    1.0
    Ordered online only to wait an extra 20 minutes inside… mind you the restaurant wasn’t even half full. What’s the point of ordering online? Too boot! They can’t get the order right! Missing items and an extra wait? Hard pass on this downtown location.
  • TF
    Tristen Foley
    Nov 4, 2025
    5.0
    Came out for the griffins on Sunday and service we great. Food tasted amazing and our server was amazing.
  • LW
    Lucas Waterman
    Oct 11, 2025
    5.0
    This isn't your guy's fault, but I think my Uber eats courier stole my Pepsi which I am not too happy about. In fact I haven't eaten anything in 2 days and all I wanted was my meal with EVERYTHING I ordered given that I paid. But no this Uber stole my drink. If you see him report him, because I ain't letting this slide. I will keep on doing what ever it takes to get my hands on this guy. HUSREF: If you see this, I hope you know I will get you fired and reported.
  • AH
    Andrew Hammans
    Oct 2, 2025
    4.0
    I'll definitely go back if I'm in town for a concert, but c'mon management, you couldn't schedule better??? At $3.25 an hour, you couldn't add more staff??? I'm sure you knew Lainey Wilson was playing at Van Andel, yet you made your downstairs bartender work ALONE with a 4 table section, a full bar, and service??? She was phenomenal by the way and the only reason I'd come back. Where was management to help her??? The wings were very good as was the side mac (personal preference but crumbled croutons on top would have been even better, but it was still very good)

Frequently Asked Questions About Buffalo Wild Wings

What type of food can I expect at Buffalo Wild Wings in Grand Rapids?

You can enjoy award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings on Ionia Avenue NW?

Buffalo Wild Wings is open from 11:00 AM to 10:00 PM on Mondays and Sundays, from 11:00 AM to 11:00 PM Tuesday through Wednesday, and stays open until midnight Thursday through Saturday.