Customers frequently reported slow service, inattentive staff, and issues with order accuracy.
Food Quality
Mixed reviews on food quality; some praised the wings and burgers, while others complained about cold food and cleanliness.
Customer Experience
Several customers highlighted positive interactions with specific staff members, but many expressed dissatisfaction with management and overall service.
Atmosphere
The atmosphere received mixed feedback, with some enjoying the vibe while others found it too loud or dirty.
Delivery Problems
Numerous complaints about online orders not being fulfilled or delivered correctly, leading to customer frustration.
RA
Randi Alberich
1 day ago
2.0
Did an online order for pickup tonight at this location. The food was terrible. I ordered a Buffalo Ranch chicken wrap and the chicken was so salty I literally couldn’t eat it. My husbands bone-in wings hardly has meat on it. So disappointing to even eat out any more. Had we sat down at the restaurant- we would have sent it all back. In this case we are just out $50 and know better to order from here again. Service was fine as we just had to pick up and go.
CL
Chris Lopez
Nov 15, 2025
1.0
Ordered online only to wait an extra 20 minutes inside… mind you the restaurant wasn’t even half full. What’s the point of ordering online?
Too boot! They can’t get the order right! Missing items and an extra wait? Hard pass on this downtown location.
TF
Tristen Foley
Nov 4, 2025
5.0
Came out for the griffins on Sunday and service we great. Food tasted amazing and our server was amazing.
LW
Lucas Waterman
Oct 11, 2025
5.0
This isn't your guy's fault, but I think my Uber eats courier stole my Pepsi which I am not too happy about. In fact I haven't eaten anything in 2 days and all I wanted was my meal with EVERYTHING I ordered given that I paid. But no this Uber stole my drink. If you see him report him, because I ain't letting this slide. I will keep on doing what ever it takes to get my hands on this guy. HUSREF: If you see this, I hope you know I will get you fired and reported.
AH
Andrew Hammans
Oct 2, 2025
4.0
I'll definitely go back if I'm in town for a concert, but c'mon management, you couldn't schedule better??? At $3.25 an hour, you couldn't add more staff??? I'm sure you knew Lainey Wilson was playing at Van Andel, yet you made your downstairs bartender work ALONE with a 4 table section, a full bar, and service??? She was phenomenal by the way and the only reason I'd come back. Where was management to help her??? The wings were very good as was the side mac (personal preference but crumbled croutons on top would have been even better, but it was still very good)
Frequently Asked Questions About Buffalo Wild Wings
What type of food can I expect at Buffalo Wild Wings in Grand Rapids?
You can enjoy award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings on Ionia Avenue NW?
Buffalo Wild Wings is open from 11:00 AM to 10:00 PM on Mondays and Sundays, from 11:00 AM to 11:00 PM Tuesday through Wednesday, and stays open until midnight Thursday through Saturday.
Where is Buffalo Wild Wings located in Grand Rapids?
The restaurant is located at 8 Ionia Avenue Northwest, Grand Rapids, MI 49503, United States.
Is Buffalo Wild Wings in Grand Rapids open for takeout orders?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant, so you can order your wings for pickup.
How can I contact Buffalo Wild Wings on Ionia Avenue NW?
You can call them at +1 616-454-9464 for any inquiries or reservations.
Are there other bars or pubs near Buffalo Wild Wings in Grand Rapids?
Yes, nearby places include The BackForty Saloon and J Gardellas Tavern, which are good options if you're looking to explore other pubs or bars before or after your visit.
What dining options are available near Buffalo Wild Wings on Ionia Avenue NW?
Nearby dining options include Sparks BBQ, Grand Rapids Brewing Company, Cottage Inn Pizza, San Chez A Tapas Bistro, and Divani, offering a variety of barbecue, brewery, pizza, Spanish cuisine, and cocktail bar experiences.
Are there any entertainment venues close to Buffalo Wild Wings in Grand Rapids?
Yes, Gallery Divani nearby offers event planning and a concert venue, providing entertainment options for visitors in the area.
Can I find professional services or shops near Buffalo Wild Wings in Grand Rapids?
Yes, there are several nearby including Sears Architects (interior design), JLL Grand Rapids (real estate), Craft-Revival (jewelry and fashion accessories), and Riparea Videography (professional videography).
What is the website where I can learn more about Buffalo Wild Wings on Ionia Avenue NW?
You can visit their official page at https://www.buffalowildwings.com/locations/us/mi/grand-rapids/8-ionia-avenue-nw/sports-bar-971/ to find menus, hours, and more information.