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Buffalo Wild Wings

3.9
(1374 reviews)

Business Details

2121 Celebration Drive Northeast, Grand Rapids, MI
49525, United States
(616) 364-2999

About

Chicken Wings RestaurantSports BarRestaurant
There’s a Buffalo Wild Wings near you at 2121 Celebration Drive Northeast, Grand Rapids, MI. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.

Location

Buffalo Wild Wings
2121 Celebration Drive Northeast, Grand Rapids, MI
49525, United States

Hours

Reviews

3.9
1,374 reviews
5 stars
612
4 stars
359
3 stars
177
2 stars
93
1 star
133

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including overcooked, stale, and poorly prepared items, while some praised the wings and other dishes.

Service Issues

Service was inconsistent, with some servers receiving high praise while others were described as rude or inattentive, and there were complaints about long wait times.

Takeout Problems

Numerous reviews highlighted problems with takeout orders, including missing items, incorrect orders, and poor packaging.

Atmosphere

The restaurant was often described as loud and chaotic, especially during game days, which detracted from the dining experience for some customers.
  • LC
    Logan Caldwell
    Feb 12, 2026
    1.0
    This restaurant is exactly why you don’t hire a bunch of high schoolers. They literally microwaved my takeout order picture below.
  • JU
    Juan Eduardo Fernández Urquhart
    Feb 8, 2026
    2.0
    Waited too long for someone to even notice us. Food order took like 45 minutes to arrive.
  • MM
    Madeline M
    Feb 6, 2026
    3.0
    Oh God. Where do I begin? While it is a Friday night, there was a 30 minute + wait with many tables open. We got our table at around 15 minutes, which is something to be thankful, for but still. The waiter was a delightful lady with a very fun attitude. But other than that, she stood around for most of her shift. The food took twenty minutes to come to us. Most of the food that my group ordered was adequate. However, my personal food was cold and tasted like it was sitting out for a while. Wish there were more prices on the menus , but I think that's just a franchise thing. Many children running around without adult supervision.
  • KK
    Kevin K
    Feb 3, 2026
    5.0
    Love Tuesdays at the bar - Julie is the friendliest person ever.
  • LW
    Larry Wagenaar
    Jan 23, 2026
    2.0
    The best I can say is the food was underwhelming. I had their classic chicken sandwich. Unlike a lot of pubs and even fast food restaurants, the chicken on the bun was a thin slab that looked like an oversized chicken finger that had been smushed. Nothing like the robust patties you get at Popeyes, Chick-fil-A, or virtually any nicer sit down restaurant. It clearly came out of a frozen bag. My wife had the chicken tenders and it was the same story. Breaded chicken out of a freezer bag. At least the fries were fresh and tasty. On the other hand, our server, Jodeci, was really good. She could not save the less than average quality of the mass produced, cafeteria quality food however. There are many other better choices to eat in Grand Rapids. The final insult was I was charged a dollar extra to put lettuce and tomato on my chicken sandwich. Very disappointing.

Brand Certified Facts from Buffalo Wild Wings

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Certified March 01, 2026Yext Knowledge Graph
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