Brand Certified
Arby's
3.9(963 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
1230 Leonard St Ne, Grand Rapids, MI
49505, United States
Certified by Arby's • Mar 01, 2026
(616) 456-1018
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/mi/grand-rapids/1230-leonard-st-ne/store-6832
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
3.9
963 reviews
5 stars
399
4 stars
277
3 stars
143
2 stars
53
1 star
91
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some items being cold, undercooked, or not as expected, while others praised specific menu items.
Service Issues
There were multiple complaints about incorrect orders, slow service, and rude staff, although some customers noted friendly and efficient service.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
Value for Money
Customers expressed concerns about the pricing relative to portion sizes and food quality, with some feeling that the meals were overpriced.
Positive Experiences
Despite the negatives, many customers shared positive experiences regarding specific staff members and late-night service.
- SSSteph4 days ago2.0I come here a lot as it’s convenient but some of the staff can be rude and my order is not always correct.. just ordered a beef and cheddar and got two fish sandwiches instead?
- JGJesse GoorhouseFeb 24, 20265.0Did you know that Arby's sauce is categorized as BBQ sauce? Who'd have guessed ..
- JTJoseph TavaresJan 22, 20262.0It's Arby's, the Food Was served Cold.
- MZMadison ZamarripaJan 20, 20265.0Strawberry lemonade is a bussss
- WBWalker BryanJan 12, 20263.0Nothing wrong with the food, but they added a bunch of things I didn't order (luckily they didn't charge me extra) and I had to wait for them to prepare all of it. Just a very strange experience.
Brand Certified Facts from Arby's
Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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