Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.
Food Quality
Numerous reviews highlighted issues with food being cold, old, or improperly prepared, including complaints about raw chicken and incorrect orders.
Order Accuracy
Several customers experienced problems with incorrect orders, missing items, and inadequate responses to complaints.
Cleanliness
There were mixed reviews about cleanliness, with some customers noting dirty conditions in the dining area and bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and expressed satisfaction with their meals.