Brand Certified
Arby's
3.9(825 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
3463 Plainfield Ave Ne, Grand Rapids, MI
49525, United States
Certified by Arby's • Mar 01, 2026
(616) 363-9390
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/mi/grand-rapids/3463-plainfield-ave-ne/store-6247
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
3.9
825 reviews
5 stars
365
4 stars
218
3 stars
112
2 stars
48
1 star
82
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor handling of orders.
Food Quality
Food quality is inconsistent; some customers enjoy fresh and hot meals, while others complain about cold or improperly prepared items.
Order Accuracy
Many reviews indicate frequent issues with order accuracy, including missing items and incorrect orders.
Cleanliness
Concerns were raised about cleanliness and sanitation practices at the location, with some customers noting unsanitary conditions.
Speed of Service
Service speed is often criticized, with multiple reports of long wait times and delays in receiving orders.
- JMJohn Mrazek1 day ago1.0Just shut that place down! It really has turned from bad to awful.... Nobody working at dinner, 25+min on overdue food orders.... Just close!
- WVWill Van2 days ago5.0Awesome service and food! Best Arby's around, way better than greenville!!nice to be waited on by a happy , friendly staff.
- RCRobert CarsonFeb 17, 20263.0Ordered two Arby's Roast Beef, one was just a little over done the other well (emphsis on well), while one bun was burnt. Have had better from other Arby's.
- BGbrad grofFeb 6, 20265.0Went there today and picked up my mobile order. I couldn’t stop laughing at the fact they did this. It’s almost Valentine’s Day and they’re trying to get some drama started 🤣 The food was hot and taste amazing. Thank you
- ASApril SeaboltJan 30, 20263.0I got my hopes up all the way home thinking about my fries and cheddar cup, and what's missing the fries. And this was after I had my hopes up for a turkey wrap, whole diff problem. Not their fault. But I was bummed out twice.
Brand Certified Facts from Arby's
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Certified March 01, 2026Yext Knowledge Graph
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