Location.com logo
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Brand Certified

Chipotle Mexican Grill

3.9
(720 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6333 Kalamazoo Ave SE, Grand Rapids, MI
49508, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Reviews

3.9
720 reviews
5 stars
355
4 stars
153
3 stars
77
2 stars
55
1 star
80
  • HF
    H F
    6 days ago
    2.0
    Usually okay but this time it doesn’t even look like anyone tried to care, I got 3 tacos and they just threw the lettuce like it was a bowl. The lettuce was gross it was all wet with black specs & they gave me the core of the lettuce head…
  • MB
    Monica Bowman
    Apr 7, 2026
    4.0
    On April 1 I came to this location for the first time and I will be back because two of the employees who were working around 2:00pm help me out so much. My daughter is a sprinter and I wanted something that would keep her full during her meet and this young lady gave me good advice on what meat to choose and how it would benefit her. My daughter really liked the food and it keep her full. So thank you to that young lady and the young man who serviced me.
  • CS
    Cassie Schumaker
    Mar 21, 2026
    1.0
    Literally the worst experience at this chipotle. Picked up my order, got all the way to visiting my fiance at work on his lunch break to open our food and realize both orders were wrong. My order was sofritas with no cheese and a sofritas wrap, and got someone's chicken bowl and wrap with cheese. I called and was told to call 1800 chipotle for a refund or come back in so they can remake it. I ended up driving back in and the staff ignored me until I spoke up and said I got the wrong order to the 2 women and the man at the front counter. The younger blonde at the front basically rolled her eyes and was very annoyed at me the entire time. She remade the order but put the bag down on the counter in front of me and didn't say anything. I waited for her to say anything at all to me, she dead pan looked at me and said "did you need something else?" I told her sorry to inconvenience her and left basically in tears. No sorry, nothing. I work in customer service/collections so I deal with difficult people all day, this was NOT it. 0 customer service skills, zero empathy. Won't go back. Made me feel like I was a problem.
  • ZS
    zack sherbs
    Mar 17, 2026
    1.0
    Awful service, made my burrito terrible and I didn’t even get that many items on it, was super disappointed and pissed that I had to ask for a bowl and fork to dump it into, the worker gave me literal 10 individual pieces of chicken, and only a dot of queso , which I also pay extra for. She slimed my burrito with SO much sour cream and sloppily wrapped it. Burrito wasn’t even closed all the way before they threw it in tin foil. I would’ve walked out if my girl didn’t want food herself. I dont normally post reviews ever in my life but this time was baddddd.
  • BL
    Brian Langejans
    Feb 24, 2026
    3.0
    Pretty consistent with portions and freshness in my experience. Service can vary greatly here. Some very nice employees and some that obviously don't want to be there. Have been a couple times where I'm the only person in line waiting right at the counter, and no one acknowledges I'm there for like 4 minutes, despite some employees just standing around. Also burrito wrapping should be taught day 1. It's 50/50 if they screw it up or not. For these prices that should be 100% under control.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 19, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: