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Chick-fil-A

4.5
(522 reviews)

Business Details

5525 28th St SE, Grand Rapids, MI
49512, United States
(616) 600-1437

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Grand Rapids Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
5525 28th St SE, Grand Rapids, MI
49512, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
5/25/20266:30 AM - 10:00 PM
7/4/20266:30 AM - 10:00 PM
9/7/20266:30 AM - 10:00 PM
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Reviews

4.5
522 reviews
5 stars
385
4 stars
72
3 stars
20
2 stars
22
1 star
23
  • RH
    Robert Howard
    Apr 8, 2026
    1.0
    Pretty bummed with chick fil a lately. They are definitely getting sloppy to the point where McDonald's is looking good again and that ain't saying much. I was at this location today and bought the breakfast sandwich. I have been noticing that they have been getting pretty scarce with the egg on the breakfast sandwich, especially this location. I actually had to take a pic of the sandwich where the slice of cheese was actually thicker than the egg. So you are telling me I bought a breakfast sandwich without egg for five bucks. Anyways, The best the worker could do was give me my money back. I should not expect more because the days of costomer service are gone. Also, they really got to stop standing around talking, the wait here is ridiculous as well. Do better chick fil a.....
  • KB
    Kam B
    Apr 8, 2026
    2.0
    I don’t get the point of if I order through mobile I still have to wait in a line when there’s two lanes and one is closed down what is the point of doing mobile if I have to sit in line for 15 minutes to get my order that I already paid for
  • BR
    Brandi Rolston
    Apr 6, 2026
    5.0
    After my sons surgery, he wanted chick-fil-a so bad, so of course, this is where we came to eat. The staff member seeing my son was fresh out of surgery, agreed to make the chicken nuggets a little earlier, as thats whay he really wanted. She spoke with kindness and understanding. Then after making our food fresh, she also brought him a warm cookie! It may not be much, but it meant everything to us! Such a wonderful experience in a clean, fresh setting. We will return when in the area! Thank you to the amazing staff! We appreciate you!
  • TM
    Trace Michewicz
    Apr 2, 2026
    2.0
    I was standing waiting for my order, then some lady came up to me and asked me if I wanted a random Sunday or like a shake or something. I couldn’t tell what it was. It was really weird, I’ve never been offered free food before. And I don’t think it was because they wanted to be nice. I don’t like being offered food before the stuff I ordered is ready. This place is ran by 18-year-olds and it’s really bad. Terrible portions, weird service.
  • AK
    Anthony Kline
    Mar 30, 2026
    5.0
    The staff are always pleasant and the food is always great.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified April 19, 2026Yext Knowledge Graph
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