Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and incompetence.
Order Accuracy
Many customers have reported issues with incorrect orders, missing items, and inconsistent food quality.
Food Quality
Food quality is frequently criticized, with complaints about cold, overcooked, or poorly prepared items.
Cleanliness
Several reviews mention unsanitary conditions inside the restaurant, including dirty tables and windows.
Speed of Service
While some customers appreciate fast service, many express frustration over long wait times and slow service, especially during busy hours.
ST
Sherry Timmer
6 days ago
1.0
Waited literally 10 minutes for a black coffee (no cream no sugar) when I went to sip my coffee 5 miles down the road . It was very like warm and no I didn’t want or order iced coffee.. I get being short staffed but if u can not keep some standards u need to close because u r giving McDonald’s a bad taste in my mouth. 😩😞 I really needed that coffee can ya tell 😁😁
GM
Gabriella Murphy
Nov 14, 2025
1.0
I ordered from GrubHub. I didn’t get my full happy meal and I only had four chicken nuggets out of my six chicken nuggets. I wouldn’t even bother.
WI
Walt Lodes III
Nov 4, 2025
5.0
Neat little McDs in a gas station of I-96. Food was a ok, as far as gas station fast food places go. The Girl working was super nice.
MT
Marc Tassin
Oct 26, 2025
2.0
The best place to go when it's your only option! The staff get 5 stars because they were working their butts off to keep up. Seriously ...they were awesome. I'm sure they don't get paid enough for that effort, but kudos to the team for taking pride in doing their best work!
DG
Delta G
Oct 18, 2025
5.0
fast hot fresh, they don’t make McDonald’s like this very often anymore. I bet their ice cream machine even works.
What are the regular operating hours for this McDonald's location?
This McDonald's in Grand Ledge, MI is open daily from 5:30 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's?
The drive-thru is open every day from 5:30 AM to 11:00 PM at this location.
What are the delivery hours for this McDonald's?
Delivery is available from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Can I place an order online or via an app for this McDonald's?
Yes, you can order using the McDonald's app available on iOS and Android, or order online via the provided delivery URL.
What pickup and delivery services are offered at this McDonald's?
This location offers curbside pickup along with drive-thru and McDelivery services.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there WiFi available at this McDonald's?
Yes, free WiFi service is available for customers.
What are some nearby gas stations to this McDonald's in Grand Ledge?
Nearby gas stations include Pohl Oil Travel Plaza, Mobil, and Speedway, useful for customers fueling vehicles before or after a meal.
Are there any nearby churches close to this McDonald's?
Nearby churches include Michigan District Church of the Nazarene and Believers Christian Church, which visitors might attend before or after visiting McDonald's.
What nearby services or stores could customers visit in the area?
Customers can visit local businesses such as Keusch Auto - Eagle for automotive services, Blue Rhino Propane Exchange for propane needs, or Nana-N-Paws Doggie Daycare for pet care.