Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders, missing items, and food not matching what was ordered.
Service Quality
Feedback on service was mixed; some praised friendly staff while others noted rudeness and poor customer service.
Food Quality
Several reviews mentioned food being cold, overcooked, or not fresh, leading to disappointment.
Speed of Service
Customers frequently complained about slow service, especially during peak hours, with long waits at the drive-thru.
Cleanliness
Some reviews highlighted cleanliness issues in the dining area and restrooms, while others noted good hygiene practices.
SV
Shannon Vincent
Nov 8, 2025
5.0
Food was amazing today. Kathy waited on me, she's pretty awesome. Seems like every time I go in she's working hard and she's very pleasant to talk to.
JW
Justin Wiseman
Nov 2, 2025
1.0
8 minute wait just to be acknowledged. Crazy.
MT
Miguel Trujillo
Oct 29, 2025
1.0
I guess if you work the late shift you don't deserve a good hot meal. This place is horrible. Horrible service, and horrible food. First off i guess they can't read at this Wendy's. I ordered spicy nuggets, and i got cold disgusting regular nuggets. Then I get cold stale fries. This place is a joke. I hope management is happy serving food like that. I guess they are because they still charge the same. I definitely won't ever come back here for nasty cold food and rude service. Just a joke all around. Do yourself a favor and go somewhere else.
SS
Shaun12
Oct 16, 2025
1.0
Gave me 2 pieces of tenders instead of 4. Gonna go to the other Wendy's instead cause this one disappointed me
MT
Morgan Torrey
Oct 16, 2025
5.0
I didn’t catch her name but the lady running the drive thru was so sweet. Me and my husband went through the drive thru this morning, and we were talking about how they might not be open yet because the lights were off. Then someone started talking on the intercom to take our order and we asked if they were open yet, she said no but they were ready and opened in 10 minutes anyways so she’d be happy to help me.
It’s such a little kindness but I super appreciated it and it’s not something she had to do. I hope she feels appreciated! Thank you.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Grand Haven, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Grand Haven, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (616) 604-2059.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Grand Haven Wendy’s serve breakfast?
Yes, this Wendy’s location in Grand Haven, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in Grand Haven, MI?
The drive-through is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, Wendy's in Grand Haven serves breakfast with options available through their app or website.
Can I order Wendy's food online for delivery?
Yes, you can order through the Wendy's app or at order.wendys.com and enter your address to check delivery availability near you.
What payment methods are accepted at Wendy’s in Grand Haven?
Wendy’s accepts American Express, Cash, Discover, Mastercard, and Visa.
Are there any nearby automotive services close to Wendy’s on Beacon Blvd?
Yes, nearby automotive services include Tuffy Tire & Auto Service, Tuffy Auto Services Center, Advance Auto Parts, and Boulevard Used Cars, which are convenient for car repairs or tire needs while you visit Wendy’s.
Which nearby restaurants can I visit after dining at Wendy’s on Beacon Blvd?
Nearby dining options include Culver's, The Paisley Grille, Jimmy John's, Jersey Mike's Subs, Rendevous Family Dining, and Let's Smash This burger and pizza restaurant.
Are there nearby places where I can shop for electronics or mobile services near Wendy’s?
Yes, TCC, Verizon Authorized Retailer, Verizon, and GameStop are nearby locations where you can shop for electronics and mobile phone accessories.
How can I provide feedback or contact Wendy's Grand Haven location?
You can contact Wendy’s via their customer care team through live chat or phone at 888-624-8140, fill out their customer satisfaction survey, or call the location directly at (616) 604-2059.
Does this Wendy's offer dine-in and drive-thru options?
Yes, this Wendy’s location offers dine-in, drive-thru, takeout, and delivery services where available.
Where can I view the menu and pricing for Wendy’s Grand Haven?
Menu and pricing can be viewed on Wendy’s official menu website or mobile app by selecting the Grand Haven location.