Wendy's

3.5
1010 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
445 N Beacon Blvd, Grand Haven, MI
49417, United States

Hours

Reviews

3.5
1,010 reviews
5 stars
342
4 stars
244
3 stars
154
2 stars
89
1 star
181

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including overcooked, cold, or incorrect items.

Service Issues

Many reviews highlighted poor service, including long wait times, rude staff, and incorrect orders.

Staff Friendliness

Despite service issues, some customers praised individual staff members for their friendliness and helpfulness.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a lack of consistency in order accuracy.

Cleanliness

Some customers noted cleanliness in the dining area and restrooms, while others reported unsanitary conditions.
  • GL
    Gabrielle Lyon
    4 days ago
    2.0
    The guy at the window basically jumped out of it to ask us to do the survey, and then I got home and all of my food was made wrong. I think I'll do that survey. Thanks for letting me know about it!
  • TR
    Tori Rivera
    Dec 27, 2025
    1.0
    First the fries were cold, our burgers tasted like rubber my daughters burger was over loaded with literally a handful of pickles ( yes kids like pickles but this was excessive) I also ordered the pull-apart Cinnamon roll thingy IT WAS HARD AS A FREAKING ROCK!!!!!! I spent $30 on nasty bullcrap
  • CW
    Chris Weavers
    Nov 30, 2025
    2.0
    I used to really like Wendy's. I ordered a bacon double stack at 9:26pm on 11/30/25. The patties were dry and overcooked, it was the smallest burger I've seen come out of a drive thru for what I paid. Been years since I been but figured I'd give them a shot. Not going back. Seems like all fast food places went small on food, lowered quality and raised prices over the past few years. Smh
  • CP
    Connie Paseka
    Nov 24, 2025
    1.0
    Man inside with a bowl cut has staring problems because he’s “to high” in his words
  • SV
    Shannon Vincent
    Nov 8, 2025
    5.0
    Food was amazing today. Kathy waited on me, she's pretty awesome. Seems like every time I go in she's working hard and she's very pleasant to talk to.

Frequently Asked Questions About Wendy's

Is Grand Haven Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's in Grand Haven, MI?

The drive-through is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.