Panera Bread

3.9
702 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Grand Haven is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1001 S Beacon Blvd, Grand Haven, MI
49417, United States

Hours

Reviews

3.9
702 reviews
5 stars
333
4 stars
161
3 stars
84
2 stars
48
1 star
76

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, particularly in the bathrooms and dining area.

Service Issues

Customers frequently experienced poor service, including rude staff and long wait times.

Food Quality

There were numerous complaints about food quality, including incorrect orders and unsatisfactory portion sizes.

Pricing Concerns

Many reviews mentioned that the food is overpriced relative to the quality and portion sizes.

Positive Staff Interactions

Despite the issues, some customers praised friendly staff and good service experiences.
  • ER
    Ed Rmond
    5 days ago
    4.0
    Food was okay
  • EG
    Evander Guy
    Dec 31, 2025
    1.0
    Seriously. This location gives Panera a bad rap. Every.Single.Time. It’s so bad that I wait about 6 mos to return with hopes that they might have turned things around or changed ownership. The latest visit was no different. The Men’s bathroom is foul- even when attempting to touch nothing with your hands- the faucet handles are greasy and have pubes around the base. The sink area in general is disgusting and appears to have been that way for a long period. If you do manage to wet your hands you can follow that up with no paper towels as well. You could deficate on the floor here and it would feel natural and track with surroundings. In an attempt to notify the older woman cleaning the dining area- she pretended to not hear my voice and turned away. I repeated myself and asked if she could indeed hear me. She acknowledged and I let her know the bathroom is in very poor shape. She told me she would notify a manager. At this point we had our food at the table, ready for consumption. While eating and in my direct view- the woman began removing the trash bin from the cabinet- pretty normal task I figured. However, the garbage bags were placed on the floor next to a table of women. She left the bags and proceeded to place new bag after new bag (times x6) into the bin. Once finished she took the full garbage bags and picked them up 3 feet and rammed them against the floor as if to compact the trash. This went on several times right next to the full table. I was nearly finished with my sandwich after front row viewing of this crass, tasteless performance from the staff. I decided to walk back to front counter to make sure the bathroom issue was addressed. I was then told “Well, I cannot go in there because I’m a female. I will let mgmt know.” I also made a comment about the woman ‘cleaning up’ the dining room. The same girl tells me, “Yeah, we have gotten a ton of complaints about her.” There’s something seriously amiss at this location and I will have to assume the management is to blame. I myself, will never enter this establishment again until there is proof of new ownership.
  • JS
    Julie Smith
    Dec 30, 2025
    1.0
    I came in a few weeks ago around evening, and I caught the heavier set female manger smoking WEED in the bathroom. Sick to my stomach… is this supposed to be a family friendly environment?? I’ve also come in a few times the fast few months and heard the workers swearing and talking about drinking and drugs… who’s running this operation.. disgusting
  • AL
    Adam Lancaster
    Dec 5, 2025
    3.0
    Decent food but getting a little over priced. Variety of bagels have vanished
  • JV
    Jerrid Velte
    Nov 10, 2025
    2.0
    Chicken on my sandwich was very chewy. But honestly the only reason I'm leaving this review is the men's restroom is disgusting. Do better Panera! Neither the sink nor toilet appears to have been cleaned in days, and they have a 1989 paper towel dispenser that you actually have to rotate the side knob to dispense. What year is this?!?!? Gross!

Frequently Asked Questions About Panera Bread

Does Panera Bread Grand Haven accept reservations?

No, Panera Bread Grand Haven does not accept reservations.

What are the regular opening hours of Panera Bread Grand Haven?

Panera Bread Grand Haven is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.