Jimmy John's

4.3
342 reviews

About

Sandwich Restaurant

Location

Jimmy John's
530 A Way, Grand Haven, MI
49417, United States

Hours

Reviews

4.3
342 reviews
5 stars
211
4 stars
72
3 stars
23
2 stars
10
1 star
26

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items.

Service Speed

While many praised the speed of service, several reviews highlighted inconsistent wait times, with some experiencing significant delays.

Staff Attitude

Feedback on staff was mixed; some customers appreciated friendly service, while others reported rudeness and lack of attentiveness.

Food Quality

Customers generally enjoyed the food quality, but there were complaints about freshness and specific items being poorly prepared.
  • CF
    Craig Fritz
    Dec 27, 2025
    5.0
    Great Service, Great Subs, Friendly Staff, Large Selection, Moderately Priced!
  • CC
    Cece
    Nov 15, 2025
    1.0
    I normally adore jimmy johns and for almost 15 years it's been one of my favorite quick sandwich stops, but since the picklewich came back I think they have some serious cross contamination issues and I'll be avoiding eating here indefinitely. I'm not a pickle fan, and I learned via the last few visits how foul a sandwich can taste from here when all of the toppings taste like they've been dipped in pickle juice. I've been eating the exact same order for over a decade and had to toss my last two orders out they tasted so strongly of dill. Sad to let one of my favorite sandwiches go for now, but I'm hoping the picklewich is just a seasonal fling that will leave soon so I can enjoy my jimmy johns again!!
  • DD
    Dawn David
    Nov 6, 2025
    2.0
    Staff was great but I was shocked at the two pieces of thin roast beef on an abbreviated bun! Have eaten there for years except the last two years. Going to be a lot of years when I go back . Kinda like buying out of a vending machine
  • BC
    Benjamin Coffman
    Oct 16, 2025
    5.0
    Pretty typical JJs
  • DD
    Destiny Dutton
    Jul 18, 2025
    1.0
    I do not appreciate having a delivery driver that bangs on my door then rings my door bell repeatedly just to demand a tip. I felt very pressured to tip. Not to mention I requested that the food be delivered to my door and left. Definitely not okay an makes your customers feel unsafe.