Service Issues
Numerous customers reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service quality.
Food Quality
While some customers enjoyed the food, many complained about incorrect orders, missing items, and inconsistent quality.
Technology Concerns
The AI ordering system received mixed reviews, with some finding it convenient while others experienced issues with order accuracy.
Staff Recognition
Several reviews highlighted individual staff members for their excellent service, indicating that there are dedicated employees despite overall service complaints.
Cleanliness
Multiple customers noted cleanliness issues within the restaurant, particularly in the dining area.