Dairy Queen (Treat)

4.0
276 reviews

About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen (Treat)
2251 E Hill Rd, Grand Blanc, MI
48439-5068, United States

Hours

Reviews

4.0
276 reviews
5 stars
151
4 stars
54
3 stars
25
2 stars
11
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Staff Performance

While some employees received praise for being friendly and helpful, others were criticized for being unprofessional and inattentive.

Product Quality

Customers enjoyed the ice cream and desserts, but many expressed dissatisfaction with the accuracy of their orders and portion sizes.

Cleanliness and Management

Several reviews indicated a lack of management oversight and cleanliness, contributing to a chaotic atmosphere.

Mixed Experiences

Overall, experiences varied widely, with some customers having positive visits while others reported significant frustrations.
  • MT
    Mary Todd
    Oct 7, 2025
    4.0
    Desserts were good.
  • CG
    Christopher Grosser
    Oct 3, 2025
    1.0
    This review is due to the poor customer service from the redhead employee who I believe is Michele. We pulled straight up to the menu and waited 4 mintues before getting a nasty greeting from the Michele. I asked for a small twist with sprinkles in a cup. She replies with "we dont have twist." Without anything further such as we are out of vanilla or chocolate I asked for the same thing in just vanilla. I proceed to the window and michele yanks my card from me and hands it back in a similar fashion. She then attempts to give me a vanilla cone. I told her that it was supposed to he in a cup. She stares at me for about 5 seconds with a look of disgust before heading out of sight inside the store. I live nearby and frequent this store often. I have never seen this employee before. There were too other employees that I observed during this visit that were both kind and courteous to me and other patrons at the counter. I can't say the same for Michele employee.
  • DW
    Dominique Williams
    Sep 24, 2025
    5.0
    Veenah and Brooke are amazing they always have my order ready when I go in they need a raise
  • GG
    Gabriella Grunkemeyer
    Aug 14, 2025
    5.0
    I’ve seen the low reviews for this place and I have to say those were not part of my experience at all. My expectations were thoroughly met. When I went in, the staff was cleaning and immediately became attentive to me. I only ordered a medium cotton candy blizzard, but I ordered extra crunchies and they exceeded my expectations. It was made very quick and the staff was very nice to me so I will definitely be coming back here again.
  • RC
    Rick Castanos
    Aug 3, 2025
    1.0
    Unfortunately there is always mishaps on our orders. Staff seems to not be trained enough and it’s very disappointing. We want them to do well but always seems to fall short.

Frequently Asked Questions About Dairy Queen (Treat)

What type of food does Dairy Queen (Treat) in Grand Blanc specialize in?

Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, and frozen novelties.

What are the operating hours of Dairy Queen (Treat) in Grand Blanc?

Dairy Queen (Treat) is open daily from 11:00 AM to 9:00 PM.