Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Staff Performance
While some employees received praise for being friendly and helpful, others were criticized for being unprofessional and inattentive.
Product Quality
Customers enjoyed the ice cream and desserts, but many expressed dissatisfaction with the accuracy of their orders and portion sizes.
Cleanliness and Management
Several reviews indicated a lack of management oversight and cleanliness, contributing to a chaotic atmosphere.
Mixed Experiences
Overall, experiences varied widely, with some customers having positive visits while others reported significant frustrations.
MT
Mary Todd
Oct 7, 2025
4.0
Desserts were good.
CG
Christopher Grosser
Oct 3, 2025
1.0
This review is due to the poor customer service from the redhead employee who I believe is Michele. We pulled straight up to the menu and waited 4 mintues before getting a nasty greeting from the Michele. I asked for a small twist with sprinkles in a cup. She replies with "we dont have twist." Without anything further such as we are out of vanilla or chocolate I asked for the same thing in just vanilla. I proceed to the window and michele yanks my card from me and hands it back in a similar fashion. She then attempts to give me a vanilla cone. I told her that it was supposed to he in a cup. She stares at me for about 5 seconds with a look of disgust before heading out of sight inside the store. I live nearby and frequent this store often. I have never seen this employee before. There were too other employees that I observed during this visit that were both kind and courteous to me and other patrons at the counter. I can't say the same for Michele employee.
DW
Dominique Williams
Sep 24, 2025
5.0
Veenah and Brooke are amazing they always have my order ready when I go in they need a raise
GG
Gabriella Grunkemeyer
Aug 14, 2025
5.0
I’ve seen the low reviews for this place and I have to say those were not part of my experience at all. My expectations were thoroughly met. When I went in, the staff was cleaning and immediately became attentive to me. I only ordered a medium cotton candy blizzard, but I ordered extra crunchies and they exceeded my expectations. It was made very quick and the staff was very nice to me so I will definitely be coming back here again.
RC
Rick Castanos
Aug 3, 2025
1.0
Unfortunately there is always mishaps on our orders. Staff seems to not be trained enough and it’s very disappointing. We want them to do well but always seems to fall short.
Frequently Asked Questions About Dairy Queen (Treat)
What type of food does Dairy Queen (Treat) in Grand Blanc specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, and frozen novelties.
What are the operating hours of Dairy Queen (Treat) in Grand Blanc?
Dairy Queen (Treat) is open daily from 11:00 AM to 9:00 PM.
Does Dairy Queen (Treat) in Grand Blanc offer drive-thru service?
Yes, this location offers drive-thru service for convenient ordering and pickup.
Is there seating available at Dairy Queen (Treat) in Grand Blanc?
Yes, there is seating available for customers who want to enjoy their treats inside the shop.
Can families with children comfortably visit Dairy Queen (Treat) in Grand Blanc?
Yes, Dairy Queen (Treat) is family-friendly and good for kids.
How can I place an order online for pickup at Dairy Queen (Treat) Grand Blanc?
You can place an order online for pickup through their official website at https://www.dairyqueen.com/en-us/order/pickup/n/11041/.
Are there any exclusive deals available for Dairy Queen (Treat) customers?
Yes, you can download the Dairy Queen app for exclusive deals and mobile rewards.
What nearby dining options are available around Dairy Queen (Treat) in Grand Blanc?
Nearby dining options include Backyard Barbecue for barbecue, China House for Chinese cuisine, King Arthur's Pasties bakery and cafe, Lorenzo's Pizza, Subway sandwich shop, Bangkok Peppers Thai restaurant, Halo Burger for burgers, and Biggby Coffee cafe.
Are there any recreational spots near Dairy Queen (Treat) in Grand Blanc where families might visit?
Yes, Bicentennial Park is a nearby park and attraction where families can enjoy outdoor activities before or after visiting Dairy Queen (Treat).
What nearby services can complement a visit to Dairy Queen (Treat) in Grand Blanc?
Customers can visit Anytime Fitness for workout sessions, Grand Blanc Pharmacy for health needs, Galaxy Bowling Center for entertainment, and Edible Arrangements for gifts, all within the vicinity.