Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported slow service, with many expressing frustration over long wait times both in the drive-thru and inside the restaurant.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to customer dissatisfaction.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers praising individual employees while others reported unprofessional behavior.
Food Quality
Several customers complained about cold or stale food, with specific mentions of issues like moldy shakes and improperly cooked items.
AH
Ashley H
1 day ago
1.0
My rewards rarely work lately. A manager is not always available to give you the deal or discount that you redeemed but they can't give your points back.
AW
Anthony Walter
5 days ago
4.0
Always great around lunchtime—fresh, hot food every visit and a super fast drive-thru. Staff keeps things moving and orders come out right. One of the best McDonald’s locations if you’re grabbing a quick lunch!
AR
Adam Rudy
Dec 29, 2025
4.0
The service always seems slow at this location. Difficult to get in and out of.
SM
selena martinez
Dec 18, 2025
1.0
Terrible service from Jay and Marissa. Got a large mocha frappe a week or so ago that had peppermint syrup, called up there so they could give me a credit. Nobody did their job and they are denying fixing it for me. Just disappointed tbh I think I’ll be going to the one down the road from now on. Purchased another one and they don’t even fill it up all the way lol this place is joke
JB
Jordan Briscoe
Nov 28, 2025
2.0
I rarely go inside however the first time I ever went in was because I did a mobile order. I have a large family and so my orders are a little larger. I'm standing there ordering a couple of items I forgot at the kiosk and I can clearly hear a young man making rude comments about my order. I'm not the only customer in the restaurant and he is being loud enough I can hear him clearly. I finished placing my order and waited until I saw the manager and I asked him to come over and I very loudly made it known of the poor attitude this employee had. This employee turned around and looked right at me. I pointed at him and said yes you. The manager looked at me and apologized. I continued to speak directly to this employee who even though appeared young had to be in his mid to late 20's. I'm not a judgemental person but I made it known that with his work ethic and poor customer service is very likely he's not going to make it far in life. I also made it clear that I started in his position and worked my butt off to have the career I have now. The manager was obviously embarrassed by his employees behavior. The rest of the restaurant thanked me and apologized to me as I walked out.
I've also had issues with their shakes tasting like mold on more than one occasion. I just ordered them again and of course they taste like mold. I called to be given the typical cleaning procedures and to be told the ice cream cycles regularly. I explained to him that I'm aware of how the machine is cleaned and how it works because I worked for McDonald's. Needless to say he didn't give me any sort of refund or replacement item. I did call corporate because that's a health hazard. These shakes are for my kids and both of my children have health issues and them drinking mold could put them in the hospital. I will probably no longer use this McDonald's and instead drive 10min to another one in the area.
What are the operating hours for McDonald's at 7370 Genesee St?
McDonald's at 7370 Genesee St is open daily from 5:00 AM to 11:00 PM, except on Saturdays and Sundays when it opens at 6:00 AM.
What are the delivery hours for this McDonald's location?
Delivery is available every day from 6:00 AM to 10:00 PM at this McDonald's.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM, except on Saturdays and Sundays when it opens at 6:00 AM.
What pickup and delivery services are available at this McDonald's?
This McDonald's offers curbside pickup and McDelivery services.
What payment methods does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order McDonald's food online or via mobile app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android through the links provided in their profile.
What services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Are there any nearby schools close to McDonald's for a convenient stop before or after class?
Yes, Genesee High School, Genesee School District, and Haas Elementary School are nearby, making it an easy stop for students and parents to grab food.
What nearby fitness or recreation facilities can I visit in the area around McDonald's?
Anytime Fitness Genesee offers gym and sports facilities close by for those wanting a workout before or after dining at McDonald's.
Where can I find other dining options near McDonald's at 7370 Genesee St?
Nearby dining options include SUBWAY, Ms Smitty’s Diner, The Classic Coney Island, and Huckleberry Junction Playhouse Theater, offering a variety of food choices.