Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,256 reviews
5 stars
427
4 stars
277
3 stars
170
2 stars
106
1 star
276
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes, even when not busy.
Staff Attitude
Many reviews highlighted rude or unhelpful staff, contributing to a negative customer experience.
Cleanliness
The restaurant was often described as dirty and in disrepair, with multiple mentions of unsanitary conditions.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and wrong food.
Lobby Access
The lobby was frequently closed, forcing customers to use the drive-thru, which added to frustration.
- BLBrian LewisNov 10, 20251.0This is a 0 star establishment. I have never had good service or food at this location. I was charged twice for a meal several times. There is never anyone in the restaurant which is a testament to their service and food. I won’t go back, unless or until the place changes hands. It’s obviously an ownership issue since it’s been like this for several years that I know of. With a bunch of Wendy’s on the chopping block, I imagine this will be one of the.
- AFAnnie ForsterNov 9, 20251.0I pulled into the drive thru at 12:12. They took my order at 12:41. The guy in front of me ordered 4 drinks. He is still waiting on them. The sign next to the window says "EXPRESS" At least Arby's knows when to shut down when they can't do the job.
- SKScott KerkstraNov 8, 20251.0Garbage dump, lobby Always locked, food takes forever, drive through a mile long, go elsewhere this place is terrible.
- JJJeremyNov 5, 20251.0Place is terrible dont even know how this place is still open. 90% of the time they closed cause they don't have workers and the other 10% of the time you're waiting so long to even order. Don't recommend coming here especially if your in a hurry
- NNN/AOct 10, 20251.0Last few times I've gone here, they say they're reopening in 30mins. What the heck? Owners need to check their employees here. This place has really gone downhill. 👎🏻 10/10/25 7:27pm
Frequently Asked Questions About Wendy's
Is Gaylord #801 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Gaylord, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Gaylord, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (989) 732-7359.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Gaylord #801 Wendy’s serve breakfast?
Yes, this Wendy’s location in Gaylord, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Gaylord, MI?
The drive-thru is open from 6:30 AM to midnight Monday through Friday, and from 7:00 AM to midnight on Saturdays and Sundays.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Gaylord, MI serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides.
Can I order Wendy's food for delivery in Gaylord?
Delivery may be available near you. Check delivery options through the Wendy's app or at order.wendys.com by entering your delivery address.
How can I contact Wendy's Gaylord location for questions or feedback?
You can call (989) 732-7359 or reach the Customer Care team at 888-624-8140. Feedback can also be submitted via their online survey or contact page.
What payment options are accepted at Wendy's in Gaylord?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's in Gaylord offer dine-in and takeout?
Yes, this location serves dine-in, drive-thru, takeout, and delivery where available.
Where can I find Wendy's menu and prices online?
Menu and pricing can be viewed at https://menu.wendys.com and https://order.wendys.com after selecting this location.
What nearby places can I visit before or after dining at Wendy's in Gaylord?
You can visit Family Fare Supermarket for groceries, Gaylord Eye Care Center for eye care, or relax at nearby hotels like Comfort Inn and Suites and Travelodge by Wyndham Gaylord.
Are there other dining options near Wendy's on Main St., Gaylord?
Yes, you can also enjoy meals at La Senorita (Mexican cuisine), EXP Bar and Grill (American restaurant), and Qdoba (Mexican fast food).
How can nearby gas stations help when visiting Wendy's Gaylord?
Main St AMOCO and Speedway gas stations nearby offer convenient fuel and snacks if you need to refuel before or after visiting Wendy's.