Tropical Smoothie Cafe

4.7
276 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1378 West Main Street, Gaylord, MI
49735, United States

Hours

Reviews

4.7
276 reviews
5 stars
241
4 stars
11
3 stars
8
2 stars
4
1 star
12

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many customers praised the friendly and efficient staff, there were also complaints about rudeness and poor service from some employees.

Food Quality

Customers generally enjoyed the smoothies and food, noting freshness and flavor, but there were instances of incorrect orders and issues with food temperature.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers appreciating the tidy environment while others reported dirty tables and utensils.

Service Speed

Service speed was inconsistent, with some customers experiencing quick service while others faced long wait times and delays.

Customer Experience

Overall, many customers had positive experiences, highlighting the welcoming atmosphere and helpful staff, but some expressed disappointment due to service issues.
  • SB
    Sarah Brown
    Oct 23, 2025
    5.0
    I can't say enough about the employee named Emma. She is absolutely the sweetest. She is very engaging and polite.There are a few others that should not be working there, simply rude and the way they talk to others (staff) is just disgusting.
  • KM
    K Malik
    Aug 30, 2025
    5.0
    Tropical Smoothie Cafe truly lives up to their tagline of serving others and elevating others. The team is always warm and welcoming, the service is quick, and the smoothies and food are always fresh and flavorful. It’s more than just a stop for a drink or a snack—every visit feels uplifting and positive. Highly recommend this location to anyone looking for great service and a healthy treat!
  • CW
    Collin Warner
    Aug 26, 2025
    1.0
    Pulled in the parking lot at 850 and they shut off the open sign. If it says 9 dont close until 9.
  • DH
    Dawn Hess
    Aug 16, 2025
    5.0
    Fantastic
  • GL
    Graceful Lindberg
    Jul 31, 2025
    5.0
    I got the Mocha Madness, and I think it was delicious, my brother got a banana, strawberry I tried it and also thought it was good. Would go there again.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dining hours for Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in Monday through Friday from 7:00 AM to 9:00 PM, Saturdays 8:00 AM to 9:00 PM, and Sundays 10:00 AM to 8:00 PM.