Tropical Smoothie Cafe

4.7
278 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1378 West Main Street, Gaylord, MI
49735, United States

Hours

Reviews

4.7
278 reviews
5 stars
243
4 stars
11
3 stars
8
2 stars
4
1 star
12

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; while some praise friendly and efficient service, others report rudeness and poor management responses.

Food and Smoothies

Many customers enjoy the smoothies and food options, noting freshness and taste, but there are complaints about inconsistent quality and preparation.

Cleanliness

The cleanliness of the location is generally appreciated, though some reviews indicate a decline in maintenance and hygiene.

Wait Times

Customers frequently mention long wait times, especially during busy hours, leading to frustration.

Customer Experience

Overall, the atmosphere is described as friendly and welcoming, with some standout employees receiving specific praise for their service.
  • CR
    crystal rodgers
    Dec 14, 2025
    5.0
    Love this place
  • JC
    Jason Collins
    Dec 4, 2025
    5.0
    It's a great place to sit and enjoy a smoothie or pick one up to go. Lots of selections of smoothies and other light lunch-type options. Online APPs available an can help you order ahead for faster pickup. Loyalty rewards are abundant.
  • SB
    Sarah Brown
    Oct 23, 2025
    5.0
    I can't say enough about the employee named Emma. She is absolutely the sweetest. She is very engaging and polite.There are a few others that should not be working there, simply rude and the way they talk to others (staff) is just disgusting.
  • KM
    K Malik
    Aug 30, 2025
    5.0
    Tropical Smoothie Cafe truly lives up to their tagline of serving others and elevating others. The team is always warm and welcoming, the service is quick, and the smoothies and food are always fresh and flavorful. It’s more than just a stop for a drink or a snack—every visit feels uplifting and positive. Highly recommend this location to anyone looking for great service and a healthy treat!
  • CW
    Collin Warner
    Aug 26, 2025
    1.0
    Pulled in the parking lot at 850 and they shut off the open sign. If it says 9 dont close until 9.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dining hours for Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in Monday through Friday from 7:00 AM to 9:00 PM, Saturdays 8:00 AM to 9:00 PM, and Sundays 10:00 AM to 8:00 PM.