Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Gaylord Subway® Restaurant at 400 W Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with service varied widely, with some praising friendly and accommodating staff, while others reported rude and unprofessional behavior.
Food Freshness
Multiple reviews highlighted issues with stale bread and poor quality vegetables, indicating inconsistency in food freshness.
Cleanliness
Several customers noted unsanitary conditions, including mold in drink machines and dirty bathrooms, raising concerns about hygiene.
Speed of Service
There were complaints about slow service and long wait times, particularly during busy hours, affecting overall customer satisfaction.
DA
Dana Arsulowicz
Jan 23, 2026
1.0
Bread seems to be always hard and flaky.
ZR
Zach Russell
Dec 1, 2025
1.0
Both of the employees working were very strange and had terrible interactions with their customers. My sub fell apart and they didn't offer to remake it, just said, "oh well, be careful when you unwrap it." One of the most bizarre and frustrating customer service experiences I've had.
ZS
Zack Sylvester
Oct 21, 2025
5.0
This Subway has an amazing staff and amazing management Kaitlin was very polite very uplifting great energy and was willing to go out of her way
To make sure I got the food I wanted even though they were close to closing they all provided excellent service
KK
Kendra Kinnie
Sep 28, 2025
1.0
So gross and unsanitary, the pop machine had mold growing on the inside of all the pop nozzles mold growing on the thing where ice comes out it was just gross. Then I ask the lady if they ever clean it and she’s like “yeah every two days the maintenance man cleans it” like first of all it should be cleaned every night it’s not the hard trust me and second of all regardless of what she said there is no way that thing was cleaned even a week ago there is mold growing where the ice comes out like sorry but that was not cleaned two days ago cause how did mold grow from ice in two days. The point here though is they should clean that machine every night because no one wants a moldy drink. Just gross
GD
Gary DeVoll
Apr 13, 2019
5.0
Got a breakfast croisanwich from Burger King was cold and overpriced. Went here ordered the same sandwich way more food way 10 cents cheaper and higher quality, plus great service.
Subway is located at 400 W Main St, Unit 101 And 102, Otsego, Gaylord, MI 49735, USA.
What are the operating hours for Subway at 400 W Main St?
Subway is open every day from 11:00 AM to 7:00 PM.
Does Subway in Gaylord offer delivery services?
Yes, Subway offers delivery services for your convenience.
Can customers dine in at this Subway location?
Yes, Subway serves dine-in customers at this location.
Is catering available through Subway in Gaylord?
Yes, Subway offers catering services to accommodate your event needs.
What types of meals does Subway serve at this location?
Subway serves breakfast, lunch, and dinner meals.
How can I view the menu or place an order online for Subway Gaylord?
You can view the menu and place an order online at https://subway.com/en-us/restaurant/6812-0/menu/.
What nearby places can I visit before or after dining at Subway on W Main St?
Nearby places include the New Beginning Apostolic Church for community gatherings, The Glass Spot tobacco shop, and Savage Martial Arts and Fitness gym for fitness activities.
Are there any outdoor activities near Subway at 400 W Main St?
Yes, you can enjoy the N Central State Trail, which offers hiking and mountain biking opportunities close to Subway.
What businesses are close to Subway that might be useful for my visit?
Nearby businesses include Otsego Endodontics for dental care, Lisa’s Tavern for casual dining and drinks, and Crossroads Business Services for printing needs.
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