Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Gaylord Subway® Restaurant at 400 W Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.7
230 reviews
5 stars
101
4 stars
51
3 stars
21
2 stars
12
1 star
45
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some customers praised the friendly and accommodating staff, others reported rude and unprofessional behavior from employees.
Food Quality
Multiple reviews highlighted issues with food freshness, including stale bread and poor-quality vegetables, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions, particularly in the drink machine and bathrooms, raising concerns about hygiene.
Service Speed
Customers frequently complained about slow service, with long wait times and inefficient order handling being common themes.
Customer Experience
Overall, experiences varied widely, with some customers enjoying their meals and service while others expressed frustration and disappointment.
- ZSZack SylvesterOct 21, 20255.0This Subway has an amazing staff and amazing management Kaitlin was very polite very uplifting great energy and was willing to go out of her way To make sure I got the food I wanted even though they were close to closing they all provided excellent service
- KKKendra KinnieSep 28, 20251.0So gross and unsanitary, the pop machine had mold growing on the inside of all the pop nozzles mold growing on the thing where ice comes out it was just gross. Then I ask the lady if they ever clean it and she’s like “yeah every two days the maintenance man cleans it” like first of all it should be cleaned every night it’s not the hard trust me and second of all regardless of what she said there is no way that thing was cleaned even a week ago there is mold growing where the ice comes out like sorry but that was not cleaned two days ago cause how did mold grow from ice in two days. The point here though is they should clean that machine every night because no one wants a moldy drink. Just gross
- HCHeather CuzzortAug 17, 20251.0I'm LIVID that I'm forced to give them one star it should definitely be an option to give somebody zero Stars especially considering they did NOTHING .. this place thinks it's okay to refuse to serve us so that they can go home by 9:00. We walked in at 8:40..the doors were unlocked..as they should be ..they close at 9 ..they refused to serve us in an extremely aggressive and rude/evil way..my husband LOVES subway and goes as much as he can .. unfortunately we've moved from TN to MI lately and EVERY location in our area is TERRIBLE.. ESPECIALLY this one ..we WONT EVER BE GOING BACK ..I suggest anyone who refuses to be treated like trash doesn't either 💯💯💯💯
- MLMichelle LopusJul 21, 20252.0I ordered two sandwiches on the app yesterday (7/20) to pick up for our drive home. After we got on the highway and started to eat, we realized that the bread was stale which was a bummer. I have never had stale bread at a Subway location before, the bread is always so fresh.
- SWStafani WilliamsJul 20, 20251.0Maybe im just picky having subway experience for almost 5 years. But I tried to make my customers food at least look appetizing, presentation was everything. How you presented the food as well as yourself. The sandwich artists looked miserable, couldn't smile and took about 4 times as long to make the subs as it should have. Rather than the sandwiches folding together nicely, everything fell out. Like they couldn't even attempt to make it stay together. Minimal handwashing, if any. Will be putting this on the list of subways I will never return to.
Frequently Asked Questions About Subway
Where is Subway located in Gaylord, MI?
Subway is located at 400 W Main St, Unit 101 And 102, Otsego, Gaylord, MI 49735, USA.
What are the operating hours for Subway at 400 W Main St?
Subway is open every day from 11:00 AM to 7:00 PM.
Does Subway in Gaylord offer delivery services?
Yes, Subway offers delivery services for your convenience.
Can customers dine in at this Subway location?
Yes, Subway serves dine-in customers at this location.
Is catering available through Subway in Gaylord?
Yes, Subway offers catering services to accommodate your event needs.
What types of meals does Subway serve at this location?
Subway serves breakfast, lunch, and dinner meals.
How can I view the menu or place an order online for Subway Gaylord?
You can view the menu and place an order online at https://subway.com/en-us/restaurant/6812-0/menu/.
What nearby places can I visit before or after dining at Subway on W Main St?
Nearby places include the New Beginning Apostolic Church for community gatherings, The Glass Spot tobacco shop, and Savage Martial Arts and Fitness gym for fitness activities.
Are there any outdoor activities near Subway at 400 W Main St?
Yes, you can enjoy the N Central State Trail, which offers hiking and mountain biking opportunities close to Subway.
What businesses are close to Subway that might be useful for my visit?
Nearby businesses include Otsego Endodontics for dental care, Lisa’s Tavern for casual dining and drinks, and Crossroads Business Services for printing needs.