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Subway

3.6
(233 reviews)

Business Details

400 W Main St, Gaylord, MI
49735, United States
(989) 732-4141
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Gaylord Subway® Restaurant at 400 W Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
400 W Main St, Gaylord, MI
49735, United States

Hours

Reviews

3.6
233 reviews
5 stars
102
4 stars
51
3 stars
21
2 stars
12
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service varied widely, with some praising friendly and accommodating staff, while others reported rude and unprofessional behavior.

Food Freshness

Multiple reviews highlighted issues with stale bread and poor quality vegetables, indicating inconsistency in food freshness.

Cleanliness

Several customers noted unsanitary conditions, including mold in drink machines and dirty bathrooms, raising concerns about hygiene.

Speed of Service

There were complaints about slow service and long wait times, particularly during busy hours, affecting overall customer satisfaction.
  • DA
    Dana Arsulowicz
    Jan 23, 2026
    1.0
    Bread seems to be always hard and flaky.
  • ZR
    Zach Russell
    Dec 1, 2025
    1.0
    Both of the employees working were very strange and had terrible interactions with their customers. My sub fell apart and they didn't offer to remake it, just said, "oh well, be careful when you unwrap it." One of the most bizarre and frustrating customer service experiences I've had.
  • ZS
    Zack Sylvester
    Oct 21, 2025
    5.0
    This Subway has an amazing staff and amazing management Kaitlin was very polite very uplifting great energy and was willing to go out of her way To make sure I got the food I wanted even though they were close to closing they all provided excellent service
  • KK
    Kendra Kinnie
    Sep 28, 2025
    1.0
    So gross and unsanitary, the pop machine had mold growing on the inside of all the pop nozzles mold growing on the thing where ice comes out it was just gross. Then I ask the lady if they ever clean it and she’s like “yeah every two days the maintenance man cleans it” like first of all it should be cleaned every night it’s not the hard trust me and second of all regardless of what she said there is no way that thing was cleaned even a week ago there is mold growing where the ice comes out like sorry but that was not cleaned two days ago cause how did mold grow from ice in two days. The point here though is they should clean that machine every night because no one wants a moldy drink. Just gross
  • GD
    Gary DeVoll
    Apr 13, 2019
    5.0
    Got a breakfast croisanwich from Burger King was cold and overpriced. Went here ordered the same sandwich way more food way 10 cents cheaper and higher quality, plus great service.

Frequently Asked Questions About Subway

Where is Subway located in Gaylord, MI?

Subway is located at 400 W Main St, Unit 101 And 102, Otsego, Gaylord, MI 49735, USA.

What are the operating hours for Subway at 400 W Main St?

Subway is open every day from 11:00 AM to 7:00 PM.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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