Buffalo Wild Wings

4.0
1495 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2305 Snowdrift Drive Gaylord, Gaylord, MI
49735, United States

Hours

Reviews

4.0
1,495 reviews
5 stars
781
4 stars
306
3 stars
159
2 stars
76
1 star
173

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality is inconsistent, with some servers receiving high praise while others are criticized for being inattentive or rude.

Food Quality

Food quality varies, with reports of cold or poorly prepared dishes, though some customers enjoyed their meals.

Wait Times

Customers frequently complained about long wait times for seating and food, even when the restaurant was not busy.

Staff Attitude

While some staff members are noted for their friendliness and attentiveness, others have been described as unhelpful or dismissive.

Management Issues

Several reviews indicate poor management practices, including inadequate support for staff and failure to address customer complaints.
  • JS
    Jo Schlaff
    4 days ago
    2.0
    We came to have a meal and at the end ordered takeout for my daughter. We t home and she opened it and we are disgu9. There wasn't any meat to the bone in chicken. It was all basically shriveled up and skin on bone . This isn't cheap and to not get anything edible is ridiculous. The condition of the restaurant is starting to look pretty ran down too. The seats all have big tears in them.
  • PM
    Patricia McMillan
    Nov 3, 2025
    1.0
    Waited to be seated behind a group at the podium looking at menus...which was abnormal. Likely the manager that noticed a cluster at the door and sat the waiting customers..Then sat at the table for 20 mins watching her messing with tables (not cleaning). After 20 mins passed and she passed us several times I sent the hubs to inquire about service. She snapped that she would be right there. Why would she never greet her guests!? If she had acknowledged us we would be willing to wait. We ended up leaving with another table and another group at the door waiting to long to be seated. I love b dubs food. This waitress needs some retraining. We sat in the booth area Nov, 3 2025. It was the thinner older waitress of the two working that area
  • AM
    Ashley Mons
    Oct 24, 2025
    5.0
    Five stars for our server, Katelyn! She was so friendly and bubbly. She even got white paper and crayons for my son to color.
  • CM
    Colby Mercer
    Oct 19, 2025
    2.0
    Waitress was great! Not very busy but the food took way too long and was barely warm when we got it. Ordered the nachos and apparently they don't come with taco meat?? So I ordered the chili on them. Taste like gas station nacho chili. My husband's fries were cold and his sandwich that looked huge on the menu was barely 6 inches and looked nothing like the photo. Disappointed. Been to Bdubs in other locations and it was always good.
  • SB
    Sandra Boynton
    Oct 12, 2025
    1.0
    We stood in the entrance waiting 20 minutes to be sat and not one employee stopped. They were not that busy and multiple staff walked by never once said a word to us. We ended up walking out and will probably never go back.

Frequently Asked Questions About Buffalo Wild Wings

What kind of food does Buffalo Wild Wings in Gaylord, MI specialize in?

Buffalo Wild Wings in Gaylord, MI specializes in award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Gaylord?

The location is open Monday through Wednesday and Sunday from 11:00 AM to 11:00 PM, and Thursday through Saturday from 11:00 AM to 11:59 PM.