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Arby's

4.2
(1046 reviews)
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Business Details

609 W Main St, Gaylord, MI
49735, United States
(989) 732-7247
http://www.arbys.com/locations/us/mi/gaylord/609-w-main-st/store-1185
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
609 W Main St, Gaylord, MI
49735, United States

Hours

Reviews

4.2
1,046 reviews
5 stars
533
4 stars
298
3 stars
113
2 stars
46
1 star
56

What are people saying?

AI-generated from recent customer reviews

Lobby Access

The lobby is frequently closed, causing inconvenience for customers who prefer dining in.

Food Quality

Overall, customers enjoyed the food, highlighting specific items like the roast beef and gyros as particularly good.

Service Experience

Service is generally praised, with many customers noting friendly staff and quick service, though there are some complaints about order accuracy.

Cleanliness

The restaurant is noted for its cleanliness, contributing positively to the dining experience.
  • TK
    Taylor Klumpp
    4 days ago
    5.0
    First time to Gaylord and stopping in for Arby’s, the gal was the most helpful person and so kind and sweet. Thankful to have the wonderful service ❤️
  • SS
    Szai
    Jan 24, 2026
    4.0
    The last three times I've been to Arby's the lobby has been closed as they can apparently not hire enough people. I order my food well in advance so when I get there I don't have to wait, so instead of being able to walk in and get my food that has been done for several minutes I now have to wait in the extra long line created because the lobby is closed. This wastes my lunch hour and completely negates me trying to proactively save time. The food is still fine it just gets really old.
  • RP
    Robin Pokornowski
    Jan 8, 2026
    5.0
    Food and service were good
  • SM
    Steve Murray
    Jan 1, 2026
    5.0
    Pretty quick at the drive-thru
  • DP
    Denise Pallarito
    Dec 30, 2025
    5.0
    They have recently renovated and the chairs now have protectors on them. It is no longer painfully loud to pull a chair out. The workers are fabulous! 🔔
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Brand Certified Facts from Arby's

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