Arby's

4.2
1044 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
609 W Main St, Gaylord, MI
49735, United States

Hours

Reviews

4.2
1,044 reviews
5 stars
532
4 stars
297
3 stars
113
2 stars
46
1 star
56

What are people saying?

AI-generated from recent customer reviews

Lobby Access

The lobby is frequently closed, causing frustration among customers who prefer dining in.

Service Quality

Many customers praised the friendly and efficient service, particularly in the drive-thru.

Food Quality

While some reviews highlighted delicious food, others noted inconsistencies in freshness and preparation.

Cleanliness

The restaurant is often described as clean, contributing positively to the overall dining experience.

Order Accuracy

There are multiple reports of incorrect orders, indicating a need for improvement in order accuracy.
  • RP
    Robin Pokornowski
    4 days ago
    5.0
    Food and service were good
  • SD
    Stacey Dickerson
    Jan 4, 2026
    5.0
    Great food
  • SM
    Steve Murray
    Jan 1, 2026
    5.0
    Pretty quick at the drive-thru
  • DP
    Denise Pallarito
    Dec 30, 2025
    5.0
    They have recently renovated and the chairs now have protectors on them. It is no longer painfully loud to pull a chair out. The workers are fabulous! 🔔
  • MW
    Milt Williams
    Nov 12, 2025
    2.0
    I’ve been an Arby’s fan for years. Hard to tell how much money I’ve spent there. But, the Gaylord. Mi. Arby’s is terrible about opening their lobby. 60-70% of the time I stop there their lobby is closed, forcing you to the drive thru if you want their food. I will no longer be eating there; I’ll go to Taco Bell, McDonalds, Kentucky Fried Chicken, Culver’s or our favorite Mexican restaurant. Terrible they can’t get their Libby open when everyone else in town has their Libby open.