Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback indicates a mix of experiences with customer service, ranging from excellent and friendly interactions to rude and unprofessional behavior from staff.
Wait Times
Many customers reported excessively long wait times in both the drive-thru and inside the restaurant, often exceeding 20-30 minutes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.
Food Quality
While some customers enjoyed the food when it was fresh, many reported receiving cold or poorly prepared meals.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, contributing to an overall negative dining experience.
JS
Joey Simple
3 days ago
1.0
I stood at the counter for 20+ mins and nobody even acknowledged me. 3 black girls goofing off and a guy with tattoos loading up fries. I had to walk off my good pay door dash order because of this nonsense. Fire all 3 of the women working at 9pm Saturday night February 28th. Absolutely the worst customer service ever. Get a real manager to run this place.
JO
Jason O'Dale
5 days ago
1.0
Just terrible! Avoid!
JY
Joshua Young
5 days ago
1.0
Have ordered from here in the past with ok results, but tonight is the straw the broke the camel's back. Placed a mobile order, pulled up and was told to go wait in the mobile pickup spot. Sat in the spot for 50 minutes until we finally went inside to try to get our food. While we were waiting to be acknowledged someone came up to the counter to request a refund for a bright pink (raw) chicken sandwich. Absolutely abysmal location, don't waste your time or money here. I like to give grace to fast food workers but this experience was absolutely ridiculous. Typed out this whole review while standing at the counter waiting for the food, am currently still waiting.
Finally left a little over an hour after arriving, am eating the food now and it is good but was not worth the trip or experience
AC
Aaron Caffe
Feb 4, 2026
5.0
Jackie is a good worker make you feel welcome. She should be manager.
VL
Venise Legion
Feb 3, 2026
1.0
Went through the drive-thru waited over 2 minutes to be greeted nobody said Anything. Pull around to the window
To place my order. The lady with the red hair said I had to go back around she's not taking my order at the window. She said it was a Nasty attitude and said they were busy that's why she couldn't take my order.
She's a terrible employee. For your establishment.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on 123 Inkster Rd?
The drive-thru is open daily from 6:30 AM to midnight.
Does the Garden City, MI Wendy's location serve breakfast?
Yes, this location serves breakfast with options like combos, croissant, biscuit sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on 123 Inkster Rd?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available from this Wendy's location?
Yes, delivery is available where offered. You can check availability via the Wendy's app or order online at order.wendys.com by entering your delivery address.
How can I contact the Wendy's at 123 Inkster Rd for questions or feedback?
You can call (734) 427-4020, use Live Chat or leave a message on the Contact page at wendys.com/contact-us, or complete the Wendy's Customer Satisfaction Survey online.
Where can I find Wendy's menu pricing and nutrition information for this location?
Menu prices and nutrition info can be found on order.wendys.com or the Wendy's mobile app after selecting this location.
Are there any other fast food restaurants near Wendy's at 123 Inkster Rd?
Yes, there is another Wendy's nearby as well as Tim Hortons, a coffee shop and cafe, and Maria’s Coney Island, an American diner.
What nearby shopping and retail options are around Wendy's?
Nearby you can visit Gold Drip by Lotto for fashion accessories, Elegance Bakers for online retail, Glam House Boutique and Queens Perfect Fit Boutique for women's clothing and beauty supplies, and Dollar Tree for discount goods.
What entertainment or leisure venues are close to the Wendy's in Garden City?
Cherry Hill Lanes bowling alley and Jon's Goodtime Bar and Grill are nearby for entertainment and dining after your visit.
Can customers easily find car services or financial services near Wendy's?
Yes, nearby are BP gas station, Akron Tire Company for automotive needs, LibertyX Bitcoin ATM for financial services, and Western Union for money transfer.
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