Wendy's

3.2
1222 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
123 Inkster Rd, Garden City, MI
48135, United States

Hours

Reviews

3.2
1,222 reviews
5 stars
379
4 stars
212
3 stars
210
2 stars
115
1 star
306

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes for simple orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail.

Customer Service

Feedback varied, with some praising individual staff members for their friendliness, while others reported rude and unprofessional behavior.

Food Quality

Numerous complaints about cold, poorly prepared food, with some customers noting that items were not fresh.

Cleanliness

Several reviews mentioned unsanitary conditions within the restaurant, including dirty floors and unkempt areas.
  • TR
    Taylor Rollins
    Nov 13, 2025
    1.0
    Smh I get being short staffed. But damn. Make burgers ahead of time and assemble as ordered. Here they suck!!!! Soooo damn slow I waited 25 minutes in line for 2 biggie bags. Then was told to pull up to the yellow pole and wait almost 10 more minutes. Seriously needs help or should just close. Currently waiting 7 min now for ONE FROSTIE!!!!
  • AH
    Allie Hamblin
    Oct 23, 2025
    2.0
    Placed mobile order for DRIVE THRU pick up. Sit in line for 15-20 mins.. told me to go to the pick up parking spot.. wait another 10 mins they come out and don’t have 2 items we ordered .. wait about another 10 mins.. I decided to walk inside and wait.. they come out with no drinks (we had 4). So they hand me cups and have me fill them myself.. no drinks carrier in sight.. so I wait for a drink carrier.. then we get home.. no cheese on our sandwiches, the fries and chicken nuggets were definitely old/in dirty grease and cold! Not understanding if the food is cold, why it took so long… meaning my food was done A LONG TIME AGO.. crazy work
  • EW
    Eboni Ward
    Oct 22, 2025
    1.0
    EVERY TIME I ORDER FROM THIS LOCATION, YOU HAVE TO PULL FWD. CORP DO NOT TAKE THE BAIT. THIS LOCATION IS NEVER PREPARED. NEVER
  • JJ
    Joy
    Oct 10, 2025
    1.0
    straight up rude. I was picking up a doordash order that specifically said in the instructions to park and come into the store to pickup. When i walked in I was met with an angry lady that started yelling at me saying I can't be in there & have to go around the drive thru. Completely unprofessional, there was many different ways she could've handled that other than yelling & being disrespectful when their own instructions say to come in. Attached is proof of the note saying to come in that I even mentioned to her & she said she didn't care
  • PT
    Pee. Tzu
    Sep 29, 2025
    1.0
    Very rude to the point where my friends and I just left without paying! When a customer feels rushed to order that defeats the purpose!

Frequently Asked Questions About Wendy's

Is 123 Inkster Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.