Subway

Reviews

• HH

  Hannah

  Nov 5, 2025
  1.0
  I eat Subway almost everyday and it's honestly astonishing at how this location manages to make a sandwich gross. I'd never rate anything one star from trying something once – this was my third attempt at hoping they'd just make me a normal sandwich here. Trust me when I say, do NOT come to this location. There's a Subway right down the road (36150 Ford Rd, Westland) and I promise it's worth an extra few minutes to have a sandwich that doesn't leave you unsatisfied and nauseous.
• KS

  Kristen Sonberger

  Oct 18, 2025
  1.0
  I would rate the atmosphere, but I can't because they won't let anyone in the building. They always say they never have enough staff, so you have to use the drive-thru. When you are "allowed" inside, it is because you have an online order to pickup. The last 3 times I had an online order to pickup, I had to knock on the locked door and argue through glass with an employee that I had to be let in because I was picking up an order. When I was finally let in, I was told that something wasn't available for my order, or I found out that my order was made completely wrong. Today was the last straw. I will no longer be ordering from this Subway. I ordered through the app, was told through the app that my order was ready, so I went to pick it up. I got there, and my order was not ready; In fact, they hadn't even started making it because they were out of mayo. How is a sub shop out of mayo at 2:00 in the afternoon on a Saturday? I said it was okay to use mustard to substitute, but instead of immediately making my sub, they kept making other people's orders that came in way after mine. At that point I was pissed and asked for a refund. I had used app rewards, and neither employee had any idea if my rewards would be returned to the app with my refund. What an awesome place. I think it either 1) needs new ownership/management or 2) needs to be shut down. It's awful.
• AH

  Alexandra H

  Oct 17, 2025
  5.0
  I think this location is family owned, and they are wonderful. Always so kind!
• AT

  Ava Tank

  Oct 2, 2025
  1.0
  Terrible service. slow workers. 2 younger kids took over 30 minutes to make 2 subs in drive thru line. We were the only people there.
• RZ

  Robert Zajac

  Sep 30, 2025
  1.0
  I tried to get in after opening and the door was closed and said because of insufficient help only the drive-through was open so I went to the drive-through. I was immediately told hold on for a minute I waited 10 or 15 minutes no response so I left.

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