Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Garden City Subway® Restaurant at 30408 Ford Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers frequently reported long wait times, poor service, and incorrect orders, leading to frustration and dissatisfaction.
Hygiene Concerns
Multiple reviews highlighted serious hygiene issues, including finding hair and worms in food, raising significant food safety concerns.
Staff Behavior
Feedback indicated inconsistent staff behavior, with some employees being friendly and helpful while others were rude and unprofessional.
Drive-Thru Limitations
The drive-thru only policy was criticized for causing delays and inconvenience, with many customers expressing a desire for dine-in options.
Food Quality
While some customers enjoyed the food, many others reported poorly made sandwiches and missing ingredients, indicating a lack of consistency in food preparation.
ZD
Zachary Decker
4 days ago
1.0
Don't plan on coming here and having a decent time. Short staffed (only one person, a total violation), and the staff member was rude and short with customers. Would not come back to this location.
DD
Diana
5 days ago
1.0
I’ve visited this location multiple times, and unfortunately one specific staff member’s behavior has consistently been unprofessional. After asking for her name, I was told it is Maria. She speaks harshly to customers, raises her voice, and creates an uncomfortable environment. Regardless of personal issues or having a bad day, customers should not be treated with hostility. The food has been good overall, but the service and atmosphere are affected by this repeated behavior. I have also contacted corporate regarding this issue, as I believe it is important for it to be addressed. I hope management looks into improving customer service at this store.
SK
Sky Knapchuck
Feb 22, 2026
5.0
Customer service was amazing ! Tiffany did a great job with our order and making sure each sandwich was done to perfection ! Thank you so much!!
DM
Daniel Morrow
Feb 20, 2026
1.0
Worsr experience of my life. Ordered food on the app and was given a pickup time of 550. Once I arrive was told they are running behind and to wait in the parking lot and they would bring it out to me. After waiting 25 mins I called them at which point they brought out my food. Hot sandwich was cold would not recommend this location at all.
GM
Gary Macdougall
Feb 11, 2026
1.0
Not only do they act like they don't want to work there their entire company has gift cards out with balances that you can't ever use because their card reader says it's invalid and when you call the back of the number on the card to check the balance it tells you that you have money but yet you can't ever use it and their home office won't answer a single call so you can't even complain about getting your money back
Subway is located at 30408 Ford Road, Garden City, MI 48135, USA.
What are the operating hours of this Subway location?
This Subway is open Monday to Wednesday and Saturday from 10:00 AM to 11:00 PM, Thursday and Friday from 9:00 AM to 11:00 PM, and Sunday from 10:00 AM to 9:00 PM.
Does this Subway offer curbside pickup?
Yes, this Subway location offers curbside pickup service.
Can I order Subway's menu online or via an app?
Yes, you can order from the Subway menu online or through their app for delivery or pickup.
Does this Subway offer catering services?
Yes, catering services are available at this Subway location.
What meals are served at this Subway?
This Subway serves breakfast, lunch, and dinner.
Is there dine-in or drive-through available at this Subway?
Yes, this Subway offers dine-in and has a drive-through service.
What automotive-related services are available near Subway on Ford Road?
Nearby, you can find Doug's Auto Body for auto body repair, Spinners Car Wash for car washing and detailing, Hollywood Sound for car stereo installation, and Larry's Auto Parts for automotive parts and accessories.
What dining options are close to this Subway restaurant?
Nearby dining options include Leon's Family Dining for classic diner meals, Eddy's Family Dining offering breakfast and brunch, Egyptian Kitchen Restaurant for Mediterranean cuisine, and Pastaloni Italian Restaurant.
Where can customers get gas or convenience items near Subway?
Customers can visit the nearby Shell or BP gas stations, both of which also offer convenience store services.
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