McDonald's

3.1
2221 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2205 Middlebelt Rd, Garden City, MI
48135, United States

Hours

Reviews

3.1
2,221 reviews
5 stars
667
4 stars
372
3 stars
383
2 stars
205
1 star
594

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or improperly prepared items.

Cleanliness Concerns

Several reviews highlighted issues with cleanliness, including dirty dining areas and concerns about food safety.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and professionalism.
  • SI
    Stephen Kessel II
    1 day ago
    2.0
    Service is terrible. Every time I get food here the wait is super long and they get the order wrong.
  • UU
    UndergroundInformer1
    2 days ago
    1.0
    Low front end car drivers BEWARE! I don't go here to eat. I no longer indulge in any McDonald's from any location because they're all so horrible. I was just dropping someone off here and scraped the bottom of my car on their driveway "ramp". There's a blended in (pretty much invisible) "devider" there that will cause your car even more damage. I'm just glad I didn't hit that. I can probably get some touch-up bumper paint for around $10.. but just look at this. Why am I spending money for paint because people can't even lay concrete right? Smh. Y'all don't get enough sales to make sure you get top notch work done? Why are your there?!?! If you pull in here off Ford rd. just make sure you take it easy. People spend a lot of money to keep their cars up. I'd hate for anyone to go through that. You don't have to divide anything it's wide enough.. and we surely don't need an unmarked speed bump at your entrance where you're welcoming people to come in at. Just a word to someone it matters to. If this was a really expensive car you might be looking at paying for these scratches. Get it together please!!!!
  • AS
    Armin Shakry
    Jan 3, 2026
    1.0
    So I am reducing my star to one because they responded to me to go the website and all I received was I’m sorry for not meeting your expectations. Not good enough. Been years since I ordered a QP and it was absolutely the worse. I asked for no onions. They didn’t put it in. However. The bun was cold. Meat slightly warm and cheese not melted. I’m glad I used my 6000 points from the app to pay for it because I would have been even more upset. Service ordering and drive thru person was nice. Fast service. But still disappointed. I won’t be back to this location because it’s too inconvenient with all the traffic in and out.
  • TF
    Thedude fromsouthwest
    Dec 21, 2025
    2.0
    Took a chance and again, burger meat cold and burger dry. Hardly any sauce on big mac. Smh. Need ro change the name to McFries. Because that is all il ever get here again.
  • JM
    John McNulty
    Dec 17, 2025
    1.0
    I watched an employee come out of the bathroom and go straight back to work without washing his hands. That alone is enough to completely kill any confidence in food safety here. The only reason this isn’t a total zero is because the lady at the counter was very nice and professional. Unfortunately, basic hygiene should be non-negotiable in a restaurant, and this was unacceptable. I won’t be returning.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Garden City, MI?

McDonald's in Garden City, MI is open 24 hours a day, 7 days a week.

What are the delivery hours at this McDonald's location?

Delivery service is available daily from 4:30 AM to 2:00 AM.