Arby's

4.1
892 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
30049 Ford Rd, Garden City, MI
48135, United States

Hours

Reviews

4.1
892 reviews
5 stars
430
4 stars
244
3 stars
121
2 stars
32
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers noted a mix of experiences with staff, ranging from friendly and efficient service to rude and unhelpful interactions.

Food Quality

Feedback on food quality was inconsistent, with some praising freshness and taste while others reported issues like cold food and incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues, including unsanitary conditions and outdated facilities.

Operational Issues

Customers expressed frustration with long wait times, incorrect orders, and inconsistent hours of operation.

Customer Experience

Overall, many customers appreciated the friendly staff and good deals, but some had negative experiences that impacted their willingness to return.
  • SS
    Steve steve
    Dec 22, 2025
    4.0
    Only go there when I have a coupon
  • JS
    Joey Simple
    Dec 12, 2025
    2.0
    Picking up a door dash, waited an extra 10 Mins for them to get my order. Two black Men were running around getting orders together (actually working) and one employee I can see is just playing on there phone. Notice the picture I took for proof, this person should be fired. The other two were good. It was around 5pm on Thursday.
  • KS
    Kevin Shannon
    Nov 6, 2025
    4.0
    Great Steak 🫦 Bites
  • RC
    Rhonda Cottongim
    Oct 2, 2025
    5.0
    Excellent as always
  • EB
    Elizabeth brown
    Sep 25, 2025
    2.0
    I was in the drive through line in garden city, michigan at arby's.I concluded my order and the woman taking my order asked.If I would like to donate money for a charitable cause . I said, no, and started to explain why, she cut me off and said, it's a yes or no question