Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers noted a mix of experiences with staff, ranging from friendly and efficient service to rude and unhelpful interactions.
Food Quality
Feedback on food quality was inconsistent, with some praising freshness and taste while others reported issues like cold food and incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, including unsanitary conditions and outdated facilities.
Operational Issues
Customers expressed frustration with long wait times, incorrect orders, and inconsistent hours of operation.
Customer Experience
Overall, many customers appreciated the friendly staff and good deals, but some had negative experiences that impacted their willingness to return.
SS
Steve steve
Dec 22, 2025
4.0
Only go there when I have a coupon
JS
Joey Simple
Dec 12, 2025
2.0
Picking up a door dash, waited an extra 10 Mins for them to get my order. Two black Men were running around getting orders together (actually working) and one employee I can see is just playing on there phone. Notice the picture I took for proof, this person should be fired. The other two were good. It was around 5pm on Thursday.
KS
Kevin Shannon
Nov 6, 2025
4.0
Great Steak 🫦 Bites
RC
Rhonda Cottongim
Oct 2, 2025
5.0
Excellent as always
EB
Elizabeth brown
Sep 25, 2025
2.0
I was in the drive through line in garden city, michigan at arby's.I concluded my order and the woman taking my order asked.If I would like to donate money for a charitable cause . I said, no, and started to explain why, she cut me off and said, it's a yes or no question