McDonald's

3.4
2775 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10280 Miller Drive, Galesburg, MI
49053, United States

Hours

Reviews

3.4
2,775 reviews
5 stars
887
4 stars
585
3 stars
519
2 stars
250
1 star
534

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff, slow service, and disorganization, leading to a negative dining experience.

Food Quality

Many reviews mentioned cold, stale, or incorrect food orders, with several customers expressing dissatisfaction with the overall quality.

Cleanliness

The restaurant was often described as dirty, with unclean tables and floors, contributing to an unpleasant atmosphere.

Staffing Issues

Numerous customers noted that the location appeared understaffed, resulting in long wait times and poor service.
  • CO
    C O
    Dec 26, 2025
    3.0
    I stopped at this McDonald’s because I was very hungry from driving from far. I want to give a shout out to a young lady, Zarah. She was pleasant at the drive thru. She got my order correctly and was very respectful and kind. I wish there were more people in this world like her. Thanks for great service.
  • KH
    Kristine Hegedus
    Dec 22, 2025
    5.0
    If the manager is a lady about 50-60 she's so nice our food was amazing nothing was wrong drove from portage mi just for their food.
  • ZL
    Zachary Lewis
    Dec 19, 2025
    1.0
    Went to McDonalds on 12/19/25 around midnight and asked for a 10 PC chicken nugget meal made fresh. The drive thru lady said food was made to order because it was midnight. I trusted them because it took so long to get my food. I waited for my food. I left and opened the bag and the fries were soggy 2 minutes up the road. I called to complain and a lady who claimed to be night manager argued with me that they were made fresh. I have worked at McDonalds. This was terrible service. Never going back to this location. Bad food and treatment and for what they charge...yeah right
  • CM
    Chris Martin
    Dec 10, 2025
    5.0
    I don't get why people have problem here, each time when I come here they have what I order. Sometimes when I ask for orange juice they tell me they are out and other time they tell me some of their pop are out of order.
  • SN
    Steve Norwood
    Dec 9, 2025
    1.0
    Stopped for a Carmel cappuccino. Would have been nice if they put some carmel or sweetener or some other taste besides cardboard! Manager was too busy on his phone to take our money or even trying to make the drink correctly! Only customers there and service still super slow! The place was also filthy! No wonder McDonalds is almost at the bottom of the fast food chain! The wife took on sip and had me throw it out!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Galesburg, MI?

McDonald's in Galesburg is open 24 hours a day, seven days a week.

Does this McDonald's location offer a drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24/7.