Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported extremely long wait times, often exceeding 20 minutes, both in the drive-thru and inside the restaurant.
Staff Attitude
Many reviews highlighted rude or unhelpful staff interactions, with complaints about dismissive behavior and lack of customer service.
Food Quality
Customers frequently received cold or improperly prepared food, with specific mentions of soggy fries and incorrect orders.
Cleanliness
Several reviews noted that the restaurant was dirty, with unclean tables and floors, contributing to a negative dining experience.
Operational Issues
Customers expressed frustration over inconsistent hours of operation, including being told the restaurant was closed during advertised hours.
SM
Sarah Moon- Musser
Feb 17, 2026
5.0
If you are ever driving 94 and don't want to stop in kzoo, this is the only McDonald's that always has fresh fries 10/10
SS
Spencer
Feb 10, 2026
1.0
They claim they're 24/7 but they've never served me once past midnight, real cool thank you do you guys even do your job
MW
Mason Wallace
Feb 9, 2026
1.0
Claims to be 24 hr, they always have people there at night shift, but everytime I go through the drive through on my way home from work they can never take my order. It's happened 3 or four times now. About 1-3 am.
JG
Jarrod Griffin
Feb 6, 2026
1.0
Do not try stop here anytime between 10pm-6am they will either be closed or not able to take ur order for some reason id y there even open I go in between 4-6 am for breakfast and they say can’t take orders happens a lot beside that there nice atleast unlike sprinkle road one they will miss items in ur order a lot but that happens at most McDonald’s I go to so double check ur order before leaving they will forget atleast one item per order gaurenteeed
DD
Dreka
Jan 31, 2026
5.0
The lady at the drive through with the ghost parkland her eye is too pretty to be working at McDonald's. I can't wait to see her on the big screen. Somewhere in Hollywood, or on the magazine. I appreciate her feelings on our first stop headed to Florida. Everything was good.