Panera Bread

4.1
482 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Gaines Township is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
1669 SE Marketplace Dr, Gaines Township, MI
49316, United States

Hours

Reviews

4.1
482 reviews
5 stars
257
4 stars
119
3 stars
46
2 stars
28
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly during busy hours, leading to frustration.

Food Quality

While some customers enjoyed the food, others noted inconsistencies in portion sizes and quality, with complaints about stale items and incorrect orders.

Pricing Concerns

Numerous reviews highlighted dissatisfaction with rising prices and perceived reductions in portion sizes, leading to a feeling of poor value.

Staff Attitude

Customer experiences varied, with some praising friendly and helpful staff, while others reported unprofessional behavior and lack of assistance.

Cleanliness

The restaurant was generally noted for being clean, although some customers pointed out specific issues like unsanitary drink machines.
  • TG
    Tanisha Griner
    Nov 16, 2025
    2.0
    Ordered doordash from here and they forgot my cream cheese in which I payed for and knife for my bagel. I wish employees would properly check every item before it gets picked up. Customer service is everything
  • GK
    glen kain
    Oct 26, 2025
    1.0
    What are they going to put here when this closes, as it most certainly will? Never go here if you are hungry, they are very very slow.
  • MV
    Meghann VanderZand
    Aug 11, 2025
    3.0
    So so so slow. Ordered at the kiosk and it took FOREVER to get our food- at least 20 min. Was not impressed with how slow the workers were moving and just joking around with each other. Food was good but seriously? 1 person making all the food!? Her name was Samantha and she told the guy in front of me that it always happens from 3-4 each day and if people wanted fast food… go to Mcdonalds!! Even Claire the team manager was talking like that. Like what?? Finally the manager came over and helped but it still was so slow. Will not be returning to this location. Very unprofessional!

Frequently Asked Questions About Panera Bread

Does Panera Bread in Gaines Township accept reservations?

No, Panera Bread in Gaines Township does not accept reservations.

What are the operating hours for Panera Bread in Gaines Township?

Panera Bread is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.