Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others praised the freshness and taste.
Customer Service
Mixed reviews on customer service; some staff were described as friendly and helpful, while others were noted for being rude or unprofessional.
Cleanliness
The cleanliness of the dining area received both praise and criticism, with some customers noting dirty tables and flies, while others mentioned clean facilities.
Service Speed
Service speed varied, with some customers appreciating quick drive-thru service, while others experienced long wait times and order inaccuracies.
SS
Shaune Essex-Shaft Scott
Feb 20, 2026
5.0
I love the variety of food, and they have good customer service.
TH
Traci aka Theresa Harrell-Wolff
Jan 31, 2026
5.0
Good food and people.
MM
Marla Menken
Dec 30, 2025
5.0
Always good! Especially nice people at the Fremont,MI location!
TV
T VH
Dec 23, 2025
5.0
Drive thru, first was the ordering speaker it wasn't beaten with a baseball bat and was clear sounding,
Our food was correct and the service at the window was pleasant.
So everything was ok, we went earlier 10:30 am. Had our coupons and our food was better quality than Big Rapids Arby's with the baseball bat speaker, a noticeable quality difference in food and overall experience.