Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported receiving cold or poorly prepared food, including fries and sandwiches.
Customer Service
There were numerous complaints about rude staff and poor service, particularly in the drive-thru.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area, including dirty tables and flies.
Speed of Service
While some customers praised fast service, others experienced long wait times and incorrect orders.
Overall Experience
Mixed reviews overall, with some customers expressing disappointment and others enjoying their meals.
MM
Marla Menken
Dec 30, 2025
5.0
Always good! Especially nice people at the Fremont,MI location!
TV
T VH
Dec 23, 2025
5.0
Drive thru, first was the ordering speaker it wasn't beaten with a baseball bat and was clear sounding,
Our food was correct and the service at the window was pleasant.
So everything was ok, we went earlier 10:30 am. Had our coupons and our food was better quality than Big Rapids Arby's with the baseball bat speaker, a noticeable quality difference in food and overall experience.
MM
Mark Mccastle
Dec 16, 2025
4.0
Yeah it was okay 👍 but we made it thru
HV
Hunter Vincent
Nov 15, 2025
1.0
asked for crinkle fries and gave me half crinkle and fries were cold, everytime i get fries from here there cold
BS
Bill Stoffers
Oct 15, 2025
3.0
The food was great. The only problem we had was there were fly’s all over the dinings room it was disgusting. Food on the floor probably didn’t help. Tables weren’t cleaned in a while.