Arby's

3.8
594 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
15620 15 Mile Rd, Fraser, MI
48026, United States

Hours

Reviews

3.8
594 reviews
5 stars
277
4 stars
135
3 stars
69
2 stars
30
1 star
83

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, poorly prepared food, including sandwiches and fries.

Service Issues

Numerous reviews highlighted rude staff, incorrect orders, and long wait times.

Cleanliness

Several customers noted unsanitary conditions and dirty store environments.

Customer Service

While some praised friendly staff, many expressed frustration with service quality and management.

Inconsistent Hours

Customers frequently complained about incorrect store hours and unexpected closures.
  • MS
    mark s
    6 days ago
    5.0
    Awesome service
  • MM
    Michigan camper Mcgee
    Jan 2, 2026
    1.0
    The food was absolutely disgusting. It seems like they haven’t changed the fry oil in quite some time. Had to throw 90% of the food away and now I have to go back out and get something else because my wife and daughter are pissed. Also they got the one the two items that were edible wrong. Normally this Arby’s isn’t bad but today, I was extremely disappointed.
  • EM
    elaine mannella
    Dec 4, 2025
    3.0
    The sandwich was ok, not warm though. The fries were hard and cold and we didn't get very many. Disappointing!
  • SS
    Samantha
    Nov 30, 2025
    1.0
    I ordered through their app and got a French dip and frys, I did not get my dip to go with the French dip. It’s literally in the name, how do you forget? And my frys were cold.
  • LD
    Liv Delikta
    Oct 27, 2025
    1.0
    The order was a total disaster. Cold, wrong, and a complete waste of money.