Jimmy John's

3.5
148 reviews

About

Sandwich Restaurant

Location

Jimmy John's
517 N Main St, Frankenmuth, MI
48734, United States

Hours

Reviews

3.5
148 reviews
5 stars
65
4 stars
22
3 stars
16
2 stars
17
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with multiple instances of long wait times for food and orders not being ready on time.

Order Accuracy

Several reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

While some customers enjoyed the food, there were complaints about the quality and freshness of ingredients, particularly the bread.

Customer Service

Feedback on staff behavior was mixed; some praised friendly service, while others noted rudeness and lack of professionalism.

Cleanliness

Multiple reviews mentioned cleanliness issues in the dining area, with dirty tables and unkempt conditions.
  • CS
    colleen swearengin
    Nov 25, 2025
    4.0
    I love your sandwiches but today the bread was really hard had a number 5 and 6
  • AA
    Angie A
    Nov 21, 2025
    5.0
    They delivered to the wrong address but quickly remedied the situation! Thanks a million. Will order again soon!!
  • NO
    New One
    Nov 14, 2025
    1.0
    I ordered this : Chicken Bacon Ranch - ALL-NATURAL CHICKEN, BACON & PROVOLONE, ranch, lettuce, tomato, onion & mayo… I received this (photo added), I did not ask for anything to be removed… so lazy… it’s practically empty… Never going to this location again.
  • KL
    Kylee List
    Sep 17, 2025
    2.0
    Girl at the window was very nice. However, sandwich was not what i expected or ordered. I wanted an unwich first of all. second, the sub is almost flat?? for 13$ i expected more.
  • MK
    Mary Jean Keipert
    Sep 17, 2025
    5.0
    Yummy food