McDonald's

3.7
1641 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4155 24th Ave, Fort Gratiot, MI
48059, United States

Hours

Reviews

3.7
1,641 reviews
5 stars
631
4 stars
406
3 stars
273
2 stars
116
1 star
215

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong customizations.

Service Speed

Numerous reviews highlighted long wait times in both drive-thru and dine-in, with some customers expressing frustration over slow service.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, overcooked, or poorly assembled items.

Customer Service

While some customers praised friendly staff, others reported rude service and a lack of proper customer care.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with dirty tables and play areas.
  • CC
    Chelsea
    4 days ago
    5.0
    This place is probably one of the cleanest if not cleanest McDonald’s I’ve ever been too. I had a few monopoly pieces, had no idea how to use them. VERY nice younger woman, I’m assuming she was a manager went above and beyond to help me on the app with my phone. Was so polite and kind and patient. Not the usual fast food experience. 10/10.
  • AD
    Angie D
    6 days ago
    4.0
    I’ve never been to a McDonalds where the drive thru line is down the road. Maybe because it was Halloween but it was insanely busy and crowded. That being said, our food didn’t take all that long to come out. I expected to wait at least 20 minutes and only waited about ten. The employees really stepped up and kept things moving.
  • TK
    Tenshi Kurobara
    Nov 17, 2025
    1.0
    This establishment can't seem to get any order correct. Every time I come here to eat, they get my order wrong. Just today, I ordered food for my mother and myself and they butchered the order. They forgot our drinks, gave my mother the wrong item, and gave me the wrong sized fries. One star. No exceptions.
  • MM
    McLoven
    Oct 24, 2025
    1.0
    This place once was awesome. Now n days it's surely not fast food and most definitely not accurate. But what really gets me is being give separate items as they come. I went to fast food for fast service and most certainly didn't want to split my meal this place sucks
  • LH
    Layne Hastings
    Oct 21, 2025
    4.0
    Be careful I bought a large big Mac meal at about 8:40pm and when i orderd they didnt ask what drink they assumed i wanted coke then when I got it I didnt notice nor did they say anything but they short me the monopoly sticker on the drink so I asked and they didnt try to make it right or anything just said she was sorry so be careful they might not tell you and short you on your monopoly.

Frequently Asked Questions About McDonald's

What are the McDonald's Fort Gratiot location's regular dine-in hours?

The McDonald's at 4155 24th Ave, Fort Gratiot, MI is open daily from 6:00 AM to midnight.

What time does the drive-through open and close at this McDonald's?

The drive-through operates from 6:00 AM to 11:00 PM on most days, except Friday and Saturday when it is open until midnight.