McDonald's

3.7
1648 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4155 24th Ave, Fort Gratiot, MI
48059, United States

Hours

Reviews

3.7
1,648 reviews
5 stars
632
4 stars
408
3 stars
274
2 stars
116
1 star
218

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude service from staff, particularly in the drive-thru.

Food Quality

Many reviews highlighted problems with food quality, including cold items, incorrect orders, and poorly prepared meals.

Cleanliness

While some customers praised the cleanliness of the restaurant, others noted dirty tables and unsanitary conditions.

Customer Service

There were mixed reviews on customer service, with some praising friendly staff while others reported rude interactions and lack of assistance.
  • PH
    Paul Herndon
    4 days ago
    1.0
    I went there when I was waiting for the bus I had coffee and they called the police for no reason nobody asked me to leave the police thought I was homeless thank God the police were nice and professional.and there was a lady there saying racist slurs.i was highly insulted do not go there they well call the police wasting tax payer money on you...
  • SS
    Sharon
    Dec 16, 2025
    1.0
    I went through the drive through at 2:30 today . When the guy opened the window to hand me my coke, a strong smell of pot was on his arm, my coke container and even the straw smelled so strong. I had to smell that from fort gratiot all the way back to Harbor Beach. I stopped and got rid of the Coke and straw wrapper . Obvious the guy had just smoked a lot and didn’t wash up when he came in to work. I know it’s legal but it was still disgusting and I will never go back
  • AD
    Anna Daniel
    Nov 26, 2025
    1.0
    Tonight, November 26th, l went through the drive thru at 6:31. I was asked to pull into spot 2. Waiting on fries. Twelve minutes go by, after several cars have passed on through. I called and remembered them l was still waiting. The rude worker said, "let me check". Six minutes go by, l call back and the same person answered. I said still in spot 2. He said, "listen. I am going to refund your money AND don't ever come back"! I go into the restaurant and ask for a manger. The kid who spoke like that was the manager, Jeremiah! He told me "Here's your refund and some coupons. Use them down the street"! When l said you are the manger his response, laughing "Yeah. So! I read reviews about this McDonald's and with a manager like Jeremiah, l can see why you are at a 3 star...
  • CC
    Chelsea
    Nov 20, 2025
    5.0
    This place is probably one of the cleanest if not cleanest McDonald’s I’ve ever been too. I had a few monopoly pieces, had no idea how to use them. VERY nice younger woman, I’m assuming she was a manager went above and beyond to help me on the app with my phone. Was so polite and kind and patient. Not the usual fast food experience. 10/10.
  • AD
    Angie D
    Nov 18, 2025
    4.0
    I’ve never been to a McDonalds where the drive thru line is down the road. Maybe because it was Halloween but it was insanely busy and crowded. That being said, our food didn’t take all that long to come out. I expected to wait at least 20 minutes and only waited about ten. The employees really stepped up and kept things moving.

Frequently Asked Questions About McDonald's

What are the McDonald's Fort Gratiot location's regular dine-in hours?

The McDonald's at 4155 24th Ave, Fort Gratiot, MI is open daily from 6:00 AM to midnight.

What time does the drive-through open and close at this McDonald's?

The drive-through operates from 6:00 AM to 11:00 PM on most days, except Friday and Saturday when it is open until midnight.