Jimmy John's

3.5
219 reviews

About

Sandwich Restaurant

Location

Jimmy John's
4079 24th Ave, Fort Gratiot, MI
48059, United States

Hours

Reviews

3.5
219 reviews
5 stars
98
4 stars
33
3 stars
24
2 stars
7
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times for delivery.

Food Quality

While some customers enjoyed the food, there were complaints about stale bread, incorrect ingredients, and inconsistent quality.

Management Concerns

Several reviews highlighted serious issues with management, including unprofessional behavior and poor treatment of employees.

Cleanliness

Customers noted that the restaurant was not consistently clean, with reports of dirty bathrooms and unkempt dining areas.
  • RM
    Rachel McClelland
    5 days ago
    5.0
    Love this place!! Just went here to get a sandwich to go and it was unbelievably fast!! Don’t think I was in the building for more than 2 minutes total ordering paying and getting my sandwich. On the rare occasions I have had to wait or decided to eat there, the seating is comfortable and tables are kept clean. They even have poetry on the wall to read but you probably will t have time to read it you’ll be out of there with your sandwich so fast. The bathroom is clean and well kept and the staff are friendly. Best sandwich place around if you need something cheap and fast
  • XX
    XSL
    Dec 6, 2025
    5.0
    Best JJ!!!
  • SR
    Scott Roberts
    Oct 24, 2025
    1.0
    Ordered a sub on the app for delivery, when it was almost an hour I called to find out what was taking so long and if my sub was sitting there the whole time, when I got the manager he was very rude and unprofessional, laughed at me over the phone a couple times and belittled me for not tipping on the app, I tip at the door and it’s not his business if it’s at door or on app. Filed a corporate complaint on this matter due to his childish antics on the phone. Did not receive my food or money back, do not go here!!!
  • TW
    The Wanderer
    Oct 3, 2025
    4.0
    Been eating here for years & haven't had any issues. 👍
  • AS
    Ashley S
    Sep 5, 2025
    5.0
    To the person working today that insisted on my having a cookie 🍪 after a small mistake was made with my order. That giant cookie made my six year olds whole day when I picked her up from school.