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Jimmy John's

3.5
(220 reviews)

Business Details

4079 24th Ave, Fort Gratiot, MI
48059, United States
(810) 385-7827

About

Sandwich Restaurant

Location

Jimmy John's
4079 24th Ave, Fort Gratiot, MI
48059, United States

Hours

Reviews

3.5
220 reviews
5 stars
98
4 stars
34
3 stars
24
2 stars
7
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the fast service, but there were numerous complaints about slow delivery times and incorrect orders.

Food Quality

While some customers enjoyed the sandwiches and fresh ingredients, others reported issues with stale bread and incorrect orders.

Staff Behavior

Feedback varied widely; some customers found staff friendly and attentive, while others reported rude behavior and unprofessionalism.

Management Issues

Several reviews highlighted serious concerns regarding management practices, particularly in handling employee situations and customer complaints.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported dirty conditions, particularly in the bathrooms.
  • RM
    Rachel McClelland
    Jan 7, 2026
    5.0
    Love this place!! Just went here to get a sandwich to go and it was unbelievably fast!! Don’t think I was in the building for more than 2 minutes total ordering paying and getting my sandwich. On the rare occasions I have had to wait or decided to eat there, the seating is comfortable and tables are kept clean. They even have poetry on the wall to read but you probably will t have time to read it you’ll be out of there with your sandwich so fast. The bathroom is clean and well kept and the staff are friendly. Best sandwich place around if you need something cheap and fast
  • XX
    XSL
    Dec 6, 2025
    5.0
    Best JJ!!!
  • SR
    Scott Roberts
    Oct 24, 2025
    1.0
    Ordered a sub on the app for delivery, when it was almost an hour I called to find out what was taking so long and if my sub was sitting there the whole time, when I got the manager he was very rude and unprofessional, laughed at me over the phone a couple times and belittled me for not tipping on the app, I tip at the door and it’s not his business if it’s at door or on app. Filed a corporate complaint on this matter due to his childish antics on the phone. Did not receive my food or money back, do not go here!!!
  • TW
    The Wanderer
    Oct 3, 2025
    4.0
    Been eating here for years & haven't had any issues. 👍
  • AS
    Ashley S
    Sep 5, 2025
    5.0
    To the person working today that insisted on my having a cookie 🍪 after a small mistake was made with my order. That giant cookie made my six year olds whole day when I picked her up from school.

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