Dunkin'

4.4
542 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fort Gratiot, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4265 24th Ave, Fort Gratiot, MI
48059, United States

Hours

Reviews

4.4
542 reviews
5 stars
379
4 stars
87
3 stars
29
2 stars
14
1 star
33

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; while many praise the friendliness and helpfulness of employees, others report unprofessional behavior and rudeness from certain staff members.

Order Accuracy

There are frequent complaints about incorrect orders and inconsistent drink quality, leading to customer frustration.

Service Speed

Some customers appreciate the quick service, especially during busy hours, while others have experienced long wait times and poor service.

Product Quality

While many customers enjoy the coffee and donuts, there are significant complaints about the quality of drinks and food, with some describing them as poorly made or stale.

Management Issues

Several reviews highlight concerns regarding management behavior, particularly in handling customer complaints and staff interactions.
  • AH
    Anthony Hall
    Nov 10, 2025
    1.0
    Very paranoid manager and unpleasant to speak with. If you call her by her name, she will freak out on you, even if it is her employees who gave you her name.
  • LB
    Larry Beaver
    Nov 5, 2025
    5.0
    I came in knowing what I wanted and everything was absolutely perfect. There was a shorter ginger guy and a girl with braids who gave me excellent service. Answered all my questions. All in all good job! Normally not one to leave reviews but the service was so great I had to. Drink was perfect color and tasted so good. Picture shown.
  • DD
    Damien
    Nov 3, 2025
    5.0
    My favorite place to get coffee from, it's not too expensive, it's consistent and it's really good. Everything I've gotten from here tastes great. The donuts always feel fresh. I got a caramel iced coffee from here recently and it was very good
  • PK
    Penelope Kajy
    Sep 28, 2025
    1.0
    The employees are so rude here, the tattooed guy was angry cuz he had to remake my coffee not my fault you guys cant take orders correctly
  • TE
    taylor elizabeth
    Sep 5, 2025
    1.0
    Went to dunkin today, ordered an espresso and it came out super light with goo on top… like what in the actual hell was that??? not even close to what i ordered. espresso is supposed to be dark. the sugar cookie iced coffee i also got came out darker than the espresso?? make it make sense. told the workers it didn’t taste right and they said “what’s wrong with it” do u see the color?? literally watery, light, and gooey on top. They said “we’re in training” but literally everyone there was training. so no one could make it right! then why are u making drinks u don’t know how to make?? it’s simple directions. They said no refunds. i don’t wanna drink something made with hate after asking for a remake. I hate even asking that. this is the only dunkin near me too. now i gotta drive 1.5 hrs just for a drink. i’m so over it.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Fort Gratiot, MI?

Dunkin' is open daily from 4:00 AM to 9:00 PM, except Sundays when it closes at 8:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, Dunkin' in Fort Gratiot supports curbside pickup and delivery services.