Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service.
Food Quality
Many reviews mentioned cold, incorrect, or poorly prepared food, with several customers expressing disappointment over the quality.
Cleanliness
Multiple customers noted unsanitary conditions in the dining area and bathrooms, contributing to an overall negative experience.
Management Issues
Several reviews highlighted poor management practices, including understaffing and lack of training, which exacerbated service problems.
Positive Experiences
A few customers praised specific staff members for their friendliness and helpfulness, indicating that there are some positive interactions amidst the overall negative feedback.
MK
Michael Keller
Dec 30, 2025
1.0
Absolutely disgusting. Should be shut down. Employees not using gloves or any sort of hygienic practices. Nasty hands touching all the items. Took over 20 minutes just to take order. Whole place was disgusting. Also freezing inside. Avoid unless you like hepatitis. We paid and walked out without the food after we saw what was occurring. I’d rather dispute the charge than deal with that crap.
BM
Brad Meyer
Dec 25, 2025
1.0
Possibly one of the worst businesses in Michigan. This place is an embarrassment to Wendy's. Staff is incredibly rude, saw them make kids cry. Don't bother writing corporate, they don't care. Last time I was in one of the employees was threatening a customer. Please take your business elsewhere.
PS
Paula Smith
Dec 15, 2025
1.0
Spent $20 for cold food after waiting in the drive thru for 5+ minutes
ER
Erush Rush
Dec 14, 2025
5.0
I did not like the fries
EC
Edward Collins
Dec 13, 2025
1.0
I had to wait for almost 20 minutes for my order. Double meat Baconator with fries and Root beer. They cut the mic before my coworker could order and it took just as long when he went inside .
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on Pierson Road in Flushing, MI?
The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight.
Does the Wendy's at 6501 Pierson Road offer breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I place an order online for pickup or delivery at this Wendy's?
Yes, you can order online for pickup or delivery via the Wendy's app or at https://order.wendys.com.
What payment options are accepted at Wendy's in Flushing, MI?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Is there a drive-thru available at the Wendy's located at 6501 Pierson Road?
Yes, this Wendy's location has a drive-thru service.
How can I contact Wendy's at 6501 Pierson Road with questions or feedback?
You can call (810) 659-5812, contact Customer Care via live chat on their website, or fill out the Wendy's Customer Satisfaction Survey with your receipt details.
Where can I find nutrition and allergen information for menu items at Wendy's?
Nutrition and allergen info is available on Wendy's menu website, mobile app, and in-restaurant nutrition posters where crew members can assist you.
What nearby places can I visit around the Wendy's at 6501 Pierson Road?
Nearby places include Chase bank and ATMs for financial services, Speedway gas station and convenience store for refueling and snacks, and Wing Garden, a Chinese restaurant if you're interested in other dining options.
How can the nearby Chase ATM help when visiting Wendy's at Pierson Road?
If you need cash for your purchase at Wendy's or nearby stores, the Chase ATM close by offers convenient access to withdraw funds.
Are there other fast food restaurants near Wendy's at 6501 Pierson Road?
Yes, McDonald's and Panda King are nearby fast food restaurants you can choose from if you want different options.