Wendy's

3.0
1138 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6501 Pierson Road, Flushing, MI
48433, United States

Hours

Reviews

3.0
1,138 reviews
5 stars
318
4 stars
206
3 stars
170
2 stars
88
1 star
356

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service.

Food Quality

Many reviews mentioned cold, incorrect, or poorly prepared food, with several customers expressing disappointment over the quality.

Cleanliness

Multiple customers noted unsanitary conditions in the dining area and bathrooms, contributing to an overall negative experience.

Management Issues

Several reviews highlighted poor management practices, including understaffing and lack of training, which exacerbated service problems.

Positive Experiences

A few customers praised specific staff members for their friendliness and helpfulness, indicating that there are some positive interactions amidst the overall negative feedback.
  • MK
    Michael Keller
    Dec 30, 2025
    1.0
    Absolutely disgusting. Should be shut down. Employees not using gloves or any sort of hygienic practices. Nasty hands touching all the items. Took over 20 minutes just to take order. Whole place was disgusting. Also freezing inside. Avoid unless you like hepatitis. We paid and walked out without the food after we saw what was occurring. I’d rather dispute the charge than deal with that crap.
  • BM
    Brad Meyer
    Dec 25, 2025
    1.0
    Possibly one of the worst businesses in Michigan. This place is an embarrassment to Wendy's. Staff is incredibly rude, saw them make kids cry. Don't bother writing corporate, they don't care. Last time I was in one of the employees was threatening a customer. Please take your business elsewhere.
  • PS
    Paula Smith
    Dec 15, 2025
    1.0
    Spent $20 for cold food after waiting in the drive thru for 5+ minutes
  • ER
    Erush Rush
    Dec 14, 2025
    5.0
    I did not like the fries
  • EC
    Edward Collins
    Dec 13, 2025
    1.0
    I had to wait for almost 20 minutes for my order. Double meat Baconator with fries and Root beer. They cut the mic before my coworker could order and it took just as long when he went inside .

Frequently Asked Questions About Wendy's

Is 6501 Pierson Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's on Pierson Road in Flushing, MI?

The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight.