Wendy's

3.0
1131 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6501 Pierson Road, Flushing, MI
48433, United States

Hours

Reviews

3.0
1,131 reviews
5 stars
315
4 stars
207
3 stars
170
2 stars
88
1 star
351

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items.

Food Quality

Several customers complained about cold, old, or improperly cooked food.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the dining area and bathrooms.

Staff Attitude

While some staff were praised for their friendliness, many reviews noted rudeness and lack of professionalism.
  • NM
    Nate McNamara
    Nov 12, 2025
    1.0
    Absolute incompetence of the highest level here. Ordered an Asiago Ranch Chicken Club with the classic chicken, add onion. This dumpster of an establishment gave me a SPICY patty, NO onion, and also forgot the two main ingredients that make it a CLUB, the cheese and the bacon. How unbelievably incompetent do your workers have to be to mess this up? I added one item to a sandwich and you subtracted 3 of them and made it spicy. Absolutely horrendous establishment.
  • KD
    Kait Daniels
    Nov 5, 2025
    1.0
    No fries at this location. No coke. No straw for my drink. Nothing on my sandwich but lettuce and a whole chunk of burger in my chili. Im baffled.
  • CG
    Caitlin Glover
    Nov 2, 2025
    1.0
    As someone who works in the food industry, we take orders up til we close. The customer gets a fresh made meal. However, I stopped at 11:45pm and received cold fries, a cold chicken sandwich and a coke that was flat, watered down and not a coke. Super disappointed and will not go there again. Other times I have gone there, I’ve had to go back in to retrieve an item they didn’t give me that I had ordered. The kid at the drive thru was at least nice. Probably because he knew I was getting ripped off 🤷🏼‍♀️.
  • LS
    Lee Sorenson
    Oct 30, 2025
    1.0
    Food was decent. Went inside to eat and the restaurant was not clean. Dirty tables and floors. My wife and I found it hard to order due to the manager shouting at another employee. The cashier was nice. We planned to dine in, but seeing the shape the inside was in, we took our food to go. We will not be returning.
  • AB
    Allyson Burr
    Oct 24, 2025
    1.0
    Ordered a happy meal for my 2 year old and also ordered a 10 piece nugget meal and all 14 nuggets were raw, they were translucent colored on the inside with a tink of pink. Called the location and the “manager” CJ (Christy) had told me it’s not raw chicken, and it’s most likely grease, she said since they are processed they wouldn’t be pink ish like normal chicken breast.. I asked her for a district manager phone number or anyone above het and she wouldn’t give me any of the information. She said she could replace my meal, why would I want to come back after I got 14 raw chicken nuggets and waited in the drive through for 20 minutes for that. Definitely don’t go to this location.

Frequently Asked Questions About Wendy's

Is 6501 Pierson Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.