Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently poor customer service, with reports of rude staff, incorrect orders, and lack of accountability from management.
Food Quality
Customers frequently complained about cold, poorly prepared food and incorrect orders, leading to dissatisfaction with the overall dining experience.
Cleanliness
Several reviews mentioned dirty dining areas and unsanitary conditions, contributing to a negative perception of the restaurant.
Speed of Service
While some customers praised quick service, many others reported long wait times and issues with order accuracy, particularly during busy hours.
MB
Makenna Boyer
Jan 3, 2026
2.0
I ordered a happy meal with 6 chicken nuggets. I got home and was very sad because there was NO chicken nuggets in my sad meal. Very upsetting. I paid for 6 chicken nuggets. And got 0. This is absurd.
DE
Dale Eycleshymer
Dec 30, 2025
5.0
Go there everyday on my way to work
EC
Edward Collins
Dec 13, 2025
5.0
I enjoyed stopping by and getting a decent meal for a good price. Service was good.
CH
Cindy Holbin
Dec 11, 2025
1.0
Dirty dining room, all garbage cans full, no ketchup in dispenser so I politely asked for some packets. The young lady rolled her eyes and grabbed a dirty box from under counter with 6 packets in it. Ordered a QP deluxe came out not deluxe. Never received right sandwich. Manager with dirty nose ring told me "your not welcome here" and walked away. Dirty, rude and slow! Should be investigated by health department!
JJ
Jasmine
Nov 29, 2025
1.0
My recent visit to this McDonald's location was, without question, the worst fast-food experience I have had in years.
I came in hoping for a quick, decent meal. While I can sometimes overlook slow service if the food is good, the quality here was shockingly poor. It was instantly clear that whoever prepared my order was completely indifferent and lazy—the items were sloppily thrown together and cold.
However, the terrible food was eclipsed by the appalling behavior of the staff. When I tried to politely bring the issue to a worker’s attention at the drive-thru window, they simply closed the window on me mid-sentence, clearly hoping I would just give up and drive off. This level of disrespect and lack of accountability is unacceptable.
After checking other platforms, I see a pattern of numerous bad reviews regarding the terrible attitudes at this specific location, and it's clear nothing is being done to change the culture.
To the management: The people working here chose their jobs and need to learn basic customer respect and professional conduct. Ignoring customers and serving substandard food is a quick way to lose business. Until serious changes are made, I will be taking my business elsewhere.
What are the regular business hours of McDonald's at 6460 W Pierson Road, Flushing, MI?
McDonald's is open daily from 5:00 AM to 1:00 AM, except on Sundays when it opens at 6:00 AM and closes at 1:00 AM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is available every day from 5:00 AM to 1:00 AM.
During what hours is delivery available at this McDonald's?
Delivery service is available Monday through Saturday from 5:00 AM to 12:30 AM, and on Sunday from 6:00 AM to 12:30 AM.
What options are available for placing an order at this McDonald's?
Orders can be placed using the McDonald's app available for iOS and Android, via curbside pickup, drive-thru, or through their online delivery website.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer WiFi and other services?
Yes, it offers WiFi, drive-thru, gift cards, McDelivery, mobile offers, and mobile ordering services.
Where is this McDonald's located?
It is located at 6460 W Pierson Road, Flushing, MI 48433, USA.
Are there any nearby restaurants customers can visit before or after dining at McDonald's?
Yes, nearby restaurants include Wendy's, Panda King (a Chinese fast-food restaurant), Wing Garden (Chinese and Asian cuisine), Subway, Teta's Grill (Middle Eastern cuisine), and Fandangle's (American restaurant).
What nearby services might be convenient for McDonald's customers?
Nearby services include Fast Eddie's Car Wash and Oil Change, Huntington Bank, Chase Bank and ATM, Fifth Third Bank & ATM, and Gill-Roy's Hardware store.
Are there any nearby leisure or fitness locations around McDonald's?
Yes, nearby leisure and fitness locations include Colonial Lanes bowling alley and lounge, Snap Fitness gym, and Smoochie Poochies Doggie Day Spa.