McDonald's

3.4
1308 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6460 W Pierson Road, Flushing, MI
48433, United States

Hours

Reviews

3.4
1,308 reviews
5 stars
472
4 stars
228
3 stars
263
2 stars
105
1 star
240

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, with reports of rude staff, incorrect orders, and lack of accountability from management.

Food Quality

Customers frequently complained about cold, poorly prepared food and incorrect orders, leading to dissatisfaction with the overall dining experience.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, contributing to a negative perception of the restaurant.

Speed of Service

While some customers praised quick service, many others reported long wait times and issues with order accuracy, particularly during busy hours.
  • MB
    Makenna Boyer
    Jan 3, 2026
    2.0
    I ordered a happy meal with 6 chicken nuggets. I got home and was very sad because there was NO chicken nuggets in my sad meal. Very upsetting. I paid for 6 chicken nuggets. And got 0. This is absurd.
  • DE
    Dale Eycleshymer
    Dec 30, 2025
    5.0
    Go there everyday on my way to work
  • EC
    Edward Collins
    Dec 13, 2025
    5.0
    I enjoyed stopping by and getting a decent meal for a good price. Service was good.
  • CH
    Cindy Holbin
    Dec 11, 2025
    1.0
    Dirty dining room, all garbage cans full, no ketchup in dispenser so I politely asked for some packets. The young lady rolled her eyes and grabbed a dirty box from under counter with 6 packets in it. Ordered a QP deluxe came out not deluxe. Never received right sandwich. Manager with dirty nose ring told me "your not welcome here" and walked away. Dirty, rude and slow! Should be investigated by health department!
  • JJ
    Jasmine
    Nov 29, 2025
    1.0
    My recent visit to this McDonald's location was, without question, the worst fast-food experience I have had in years. I came in hoping for a quick, decent meal. While I can sometimes overlook slow service if the food is good, the quality here was shockingly poor. It was instantly clear that whoever prepared my order was completely indifferent and lazy—the items were sloppily thrown together and cold. However, the terrible food was eclipsed by the appalling behavior of the staff. When I tried to politely bring the issue to a worker’s attention at the drive-thru window, they simply closed the window on me mid-sentence, clearly hoping I would just give up and drive off. This level of disrespect and lack of accountability is unacceptable. After checking other platforms, I see a pattern of numerous bad reviews regarding the terrible attitudes at this specific location, and it's clear nothing is being done to change the culture. To the management: The people working here chose their jobs and need to learn basic customer respect and professional conduct. Ignoring customers and serving substandard food is a quick way to lose business. Until serious changes are made, I will be taking my business elsewhere.

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 6460 W Pierson Road, Flushing, MI?

McDonald's is open daily from 5:00 AM to 1:00 AM, except on Sundays when it opens at 6:00 AM and closes at 1:00 AM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is available every day from 5:00 AM to 1:00 AM.